Contacting the council

 

You can contact the Council either in person, email, over the phone or via this website.

 
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Contact us

General enquiries

Telephone: 01642 245432
Email: contactcentre@middlesbrough.gov.uk

Postal address:

Middlesbrough Council
PO Box 99
Town Hall
Middlesbrough
TS1 2QQ

Environment services

Refuse collection, wheelie bins. street cleaning, road and pavement repairs, grafitti removal, street lighting, litter, fly tipping, abandoned vehicles, noisy neighbours, stray dogs and trees.

Telephone: 0800 013 6001 
Email: envservices@middlesbrough.gov.uk
Web: Environment

Social care

Adult services (services for vunerable people), disabilities, older people's services, carers support, service users and carer involvement, health and medical care, welfare rights and supporting people .

Telephone: 01642 726004
Email: socialservices@middlesbrough.gov.uk
Web: Health and social care
Minicom: 01642 726980

Out of hours telephone: 08702 402994
Minicom: 01642 602346

Council tax

General enquiries about council tax accounts, including property banding, discounts, or what to do if you have difficulties paying your bill.

Email: ctax@middlesbrough.gov.uk
Web:Council tax and finance

To arrange payment of council tax by direct debit, telephone: 01642 726030

To pay council tax by debit card, telephone the 24 hour payment line on: 01642 726726

Council tax/business rates

General enquiries about business rates accounts including ratable values, exceptions, reliefs or what to do if you have difficulties paying your bill.

Telephone: 01642 726007
Email: ctax@middlesbrough.gov.uk
Web: Business rates

To arrange payment of business rates by direct debit telephone: 01642 726030

To pay business rates by debit card, telephone the 24 hour payment line on: 01642 726726 

Housing benefits 

Enquire about our claim housing benefit, council tax benefit and second adult rebate.

Telephone: 01642 726005
Email: housbens@servicemiddlesbrough.org.uk
Web: Housing benefits

Needles disposal & exchange

Contact Lifeline: 01642 7225479

To report needles found on public land or open spaces, telephone: 01642 726001
Email:envservices@middlesbrough.gov.uk

School information

Web: Education and Learning

School admissions

Admission enquiries: 01642 728094
E-mail: admissions@lea.mgrid.org.uk
Web: mgrid (Middlesbrough Grid For Learning)

Council web team
webmaster@middlesbrough.gov.uk

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