Contacting the council
You can contact the Council either in person, email, over the phone or via this website.
Contact us
General enquiries
Telephone: 01642 245432
Email: contactcentre@middlesbrough.gov.uk
Postal address:
Middlesbrough Council
PO Box 99
Town Hall
Middlesbrough
TS1 2QQ
Environment services
Refuse collection, wheelie bins. street cleaning, road and pavement repairs, grafitti removal, street lighting, litter, fly tipping, abandoned vehicles, noisy neighbours, stray dogs and trees.
Telephone: 0800 013 6001
Email: envservices@middlesbrough.gov.uk
Web: Environment
Social care
Adult services (services for vunerable people), disabilities, older people's services, carers support, service users and carer involvement, health and medical care, welfare rights and supporting people .
Telephone: 01642 726004
Email: socialservices@middlesbrough.gov.uk
Web: Health and social care
Minicom: 01642 726980
Out of hours telephone: 08702 402994
Minicom: 01642 602346
Council tax
General enquiries about council tax accounts, including property banding, discounts, or what to do if you have difficulties paying your bill.
Email: ctax@middlesbrough.gov.uk
Web:Council tax and finance
To arrange payment of council tax by direct debit, telephone: 01642 726030
To pay council tax by debit card, telephone the 24 hour payment line on: 01642 726726
Council tax/business rates
General enquiries about business rates accounts including ratable values, exceptions, reliefs or what to do if you have difficulties paying your bill.
Telephone: 01642 726007
Email: ctax@middlesbrough.gov.uk
Web: Business rates
To arrange payment of business rates by direct debit telephone: 01642 726030
To pay business rates by debit card, telephone the 24 hour payment line on: 01642 726726
Housing benefits
Enquire about our claim housing benefit, council tax benefit and second adult rebate.
Telephone: 01642 726005
Email: housbens@servicemiddlesbrough.org.uk
Web: Housing benefits
Needles disposal & exchange
Contact Lifeline: 01642 7225479
To report needles found on public land or open spaces, telephone: 01642 726001
Email:envservices@middlesbrough.gov.uk
School information
Web: Education and Learning
School admissions
Admission enquiries: 01642 728094
E-mail: admissions@lea.mgrid.org.uk
Web: mgrid (Middlesbrough Grid For Learning)
Council web team
webmaster@middlesbrough.gov.uk