Contacting the Council
How to find us
Town hall is in the centre of Middlesbrough, use this map to locate our main building
General enquiries
contactcentre@middlesbrough.gov.uk
Children Families and Learning
CFLEnquiries@middlesbrough.gov.uk
Environment services
envservices@middlesbrough.gov.uk
Social care
socialservices@middlesbrough.gov.uk
Council tax and housing benefit
ctax@middlesbrough.gov.uk
housbens@servicemiddlesbrough.org
The Council web team
webmaster@middlesbrough.gov.uk
General enquiries - 01642 245432
Environmental Services - 01642 726001
Parking Solutions - 01642 726003
Social Services - 01642 726004
Needles Hotline - 01642 726002
Housing Benefits - 01642 726005
Council Tax/Business Rates - 01642 726007
Council Tax/Business Rates Direct Debit - 01642 726030
The following numbers are available 24 hour a day (365 days a year)
Care Link Enquiries - 01642 726009
Out of Hours Emergency Line - 01642 726050
Middlesbrough Council
PO Box 99A
Town Hall
Middlesbrough
TS1 2QQ
A-Z of services
You can download the Council’s A to Z of services using the PDF document found on the right hand side of this page.
Please use our online form to:
- Report a fault
- Request a service
- Require information
Complaints, comments and compliments
If you wish to make a complaint, or offer a compliment or a comment, please complete our online form
Freedom of Information Requests
To make an information request please use our online form