How we process personal data in accordance with the Data Protection Act
Middlesbrough Council has to process personal data in order to deliver services to you. Personal data can be defined as both facts and opinions about you.
Middlesbrough Council processes personal data in accordance with the Data Protection Act 1998.
Personal data may be held in computer databases or in paper files. These may be processed by the Council or for the Council by one of its business partners. Wherever personal data are held and processed, Middlesbrough Council remains the "data controller" of your personal data and complies with the eight data protection principles of good information handling which state that data must be:
- fairly and lawfully processed;
- processed for limited purposes;
- adequate, relevant and not excessive;
- not kept longer than necessary;
- processed in accordance with the data subject's rights;
- not transferred to countries without adequate protection.
Request a Copy of Your Information (Subject Access Request)
Under the Data Protection Act 1998 an individual has the right to request information that an organisation holds about them by making a Subject Access Request or SAR. Middlesbrough Council charges £10 and requires two forms of identification in order to progress all requests, as permitted by the Data Protection Act.
If you would like to make a request, please complete this form [268kb], and return to the address on the form. To help Middlesbrough Council find and retrieve your information, please provide as much detail as possible about the information you would like to access. The more specific you can be about the information you want to access, the quicker Middlesbrough Council will be able to provide information to you e.g. if you tell us you would only like one particular document from your case file, it will be much quicker to provide that than your entire case file.
Please note requests will not be progressed by Middlesbrough Council until fee, ID and confirmation of the details being requested have been received.
Accuracy of Information Held About You
If you believe that any of the details which Middlesbrough Council hold about you are inaccurate or incorrect, please let the Information Governance Team know as soon as possible. Contact details are shown below.
Tel: 01642 729816
Information Governance Team
PO BOX 503
Disclosure of Information for Crime/Taxation, or for Legal Purposes
As allowed by exemptions in the Data Protection Act, sometimes Middlesbrough Council may disclose information on request, for crime and taxation purposes (section 29 exemption), or in connection with legal proceedings (section 35 exemption). Please note that Middlesbrough Council is not obliged to comply with such requests, but will consider applications in line with the requirements of the Act.
If you require disclosure of information under these exemptions the attached form [222kb]must be completed and returned to the Information Governance Team. If you have a government secure email account, send the form to firstname.lastname@example.org Please note that this account may not be checked on a daily basis, so if your request is urgent please call ahead on 01642 729816 to make an officer aware of your submission.
Privacy Notices are sometimes referred to as Fair Processing Statements. They are a fuller explanation of how Middlesbrough Council Services use the personal data you provide, who they share it with and for what reasons. Privacy Notices are especially useful where the use of your data may not be obvious to you. Please click the links to see how some of the main Council services use your information.