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Trading standards

Consumer and money advice

Trading standards

To receive advice on your rights please contact the Citizens Advice Consumer Service. They provide free, confidential and impartial advice on consumer issues and they take all telephone calls for Trading Standards on a national basis. Their telephone number is 03454 040506 and they are open Monday to Friday, 9.00am to 5.00pm.

Consumers will receive advice from Citizens Advice Consumer Service and this information is shared with Trading Standards in order that our enforcement team may deal with any breaches of criminal law. Please note we do not have the powers to close traders down as only a court can do this.

Illegal tobacco

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