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Benefit fraud

What is benefit fraud?

Benefit fraud is when people claim benefits, including Housing Benefit and Council Tax Reduction, which they're not entitled to, on purpose.

For example by:

  • not reporting a change in your circumstances
  • giving us false information

We will recover any benefits paid to someone who deliberately gives us false information, or who fails to declare a change in their circumstances.

What if I think someone is committing benefit fraud?

If you think someone is committing benefit fraud, you can report it online.

You can also call the Department for Work and Pensions National Benefit Fraud Hotline on 0800 854 440, or write to the following address:

NBFH
PO Box 224
Preston
PR1 1GP

The more information you can provide, the better. You don't have to provide details about yourself, you can stay anonymous.

What if I'm suspected of benefit fraud?

You’ll be contacted by the Department for Work and Pensions, HM Revenue and Customs, the Service and Personnel and Veterans Agency, or the council.

Your benefit may be stopped while you’re investigated. You’ll get a letter telling you about this if it happens.

You may be visited by Fraud Investigation Officers or asked to attend an interview to talk about your claim - this is called an ‘interview under caution’.

Find out more about what happens if you're suspected of benefit fraud.

Report it