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Get benefit advice

Middlesbrough is getting more support to tackle the spike in coronavirus cases. Find out more about the extra support.

Please make sure you're not missing out on the help you may be entitled to. Our Revenues and Benefits advisors will be available to give you advice and help on a number of issues.

Come and talk to us and we'll be able to:

  • help you if you're struggling to pay your Council Tax
  • make sure you're getting all the Council Tax discounts and exemptions you're entitled to
  • help you to make a claim for Housing Benefit and Council Tax reduction
  • help you to report a change in your circumstances to your Council Tax account and/or Housing Benefit/Council Tax Reduction claim

​Middlesbrough House, Corporation Road

Monday: 8:30am to 4:30pm

Tuesday: 8:30am to 4:30pm

Wednesday: 8:30am to 4:30pm

Thursday: 8:30am to 4:30pm

Friday: 8:30am to 4pm

Please note, if you cannot visit when a benefit advisor is available, you won't be able to leave your documents with anyone. Instead, please send us your documents using the online form.

If there is no benefit advisor you can speak to, you can still make a claim for Housing Benefit and Council Tax Reduction, or report a change of circumstances, using any of the public computers in Middlesbrough.

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