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Change of address

Has your address changed?

If you’ve moved house within Middlesbrough you’ll need to complete a change of address form to let us know. You should only use this form if you’ve moved from one address in Middlesbrough to another address in Middlesbrough, and you’re currently claiming Housing Benefit and/or Council Tax Reduction.

If you will be liable to pay Council Tax at your new address and you wish to claim Council Tax Reduction you will need to create a council tax account for your new address.

Once you have created your council tax account you should return to this page to complete the online change of address form.

Please make sure you have the following details available when you complete the change of address form:

  • Your claim reference number – this is a 7 digit number starting with a 3, e.g. 3199330. Your claim reference number is shown on the letters you receive about your benefit.
  • Your National Insurance number
  • The amount of rent you have to pay - this will be on your tenancy agreement
  • Your income details - i.e. wages or a DWP benefit

You’ll need to upload your tenancy agreement when you apply for benefit at your new address. We need to see your tenancy agreement in order to pay you Housing Benefit at your new address.

Please don’t submit the change of address form until you've physically moved into your new property.


If you’ve moved into Middlesbrough from another area, you’ll need to make a new claim.

If you will be liable to pay Council Tax at your new address and you wish to claim Council Tax Reduction  you will need to create a council tax account for your new address.

Once you have created a council tax account at your new address, please go to start a new claim online.

If you’ve moved from one address in Middlesbrough to another address in Middlesbrough, and you’re not currently claiming Housing Benefit or Council Tax Reduction, but you’d like to claim one or both of these benefits, you’ll need to start a new claim.

If you will be liable to pay Council Tax at your new address and you wish to claim Council Tax Reduction you will need to create a council tax account for your new address

Once you have created a council tax account at your new address, please go to start a new claim online.

 

If you’re currently claiming Housing Benefit or Council Tax Reduction and you’re moving out of Middlesbrough to a different area, you’ll need to tell us the date you've moved out from your address and you want to cancel your benefit. You'll need to make a new claim to the local Authority in the area you move to.

Complete the cancel a benefit online form.


Do you want to claim overlapping benefit?

If you're being charged rent at your old address for a period after you've moved out, you may wish to claim overlapping benefit. To claim this you'll need to have good reasons why you couldn't stay in your previous property until the end of your tenancy.

You'll need to provide proof from your landlord of the date you're being charged rent up to in order for your request to be considered.

Complete the online overlapping benefit request form.


Is your new landlord a friend or relative of you or your partner?

If so, we need to establish whether your tenancy is based on the kind of commercial agreement you'd expect if the landlord and tenant didn't know each other.

To help with this decision you need to complete the form below.

Complete the tenants Housing Benefit online form.

Your landlord will also need to complete a form which can be found by your landlord on the Information for Landlords page on this website. Please advise your landlord to complete this form.

Complete the landlord Housing Benefit online form.