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Computers for public access (Universal Credit)

A list of public computers which you can use to complete your Universal Credit application and manage your Universal Credit account. Please note, the number of computers listed is the maximum number which are available, but this doesn't mean there will always be one free when you visit.

Due to the amount of information on this page, you might find it hard to read it on a mobile phone screen.

 

 

'Supported access' means there's someone available to help you get access to a computer, but not to sit and complete your application with you.

'Mediated support' means there's someone available to help you get access to computer, and also to help with completing your application. Please note, in places which offer mediated support (including Jobcentre Plus), we can't always guarantee there will be someone available to help you on the day you go.

Venue Address Phone Email Computers available Days / times available Supported access Mediated support Wi-Fi Booking and costs
Acklam Community Hub and Library Acklam Road
Middlesbrough
TS5 7AB
01642 817810 Email Acklam Library 15

Monday and Friday
9.30am to 12.15pm
1.30pm to 4:45pm

Tuesday and Thursday
9.30am to 12.15pm
1.30pm to 6:45pm

Saturday
9.30am to 12.15pm

Yes No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Beresford Buildings (Jobcentre Plus) Beresford Buildings
The Greenway
Thorntree
Middlesbrough
TS3 9NB
0845 6043719 N/A 3
(Maximum available, but there may be less)
Monday to Friday
9am to 5pm (except Wednesday, 10am to 5pm)
Yes Yes
(If staff are available)
Yes  
Berwick Hills Community Hub and Library Crossfell Road
Berwick Hills
Middlesbrough
TS3 7RP
 
01642 246947 Email Berwick Hills Library 10

Monday to Saturday
9.30am to 9pm

Sunday
9am to 6pm

Yes No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Central Library Centre Square
Middlesbrough
TS1 2AY

Lending library: 01642 729002

Reference library: 01642 729001

Email the lending library
Email the reference library
33

Monday, Tuesday, and Thursday
9.30am to 6:45pm

Wednesday, Friday and Saturday
9.30am to 4:45pm

Yes No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Citizens Advice Bureau 9 Linthorpe Road
Middlesbrough
TS1 1TH
01642 802283 Email the Citizens Advice Bureau 0 Monday to Friday
10am to 1pm
No Yes but only available with an advisor with them No N/A
Easterside Community Hub and Library Broughton Avenue
Easterside
Middlesbrough
TS4 3PZ
 
01642 513161 Email Easterside Library 6

Monday to Thursday
9.30am to 4.45pm

Friday
9.30am to 4.30pm

Saturday
9.30am to 12.15pm

Yes No Yes
​(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Grove Hill Community Hub and Library Bishopton Grove
Grove Hill
Middlesbrough
TS4 2RP
01642 278444 Email Grove Hill Library 9

Monday to Friday
9.30am to 4.45pm

Saturday
9.30am to 12.15pm

Yes No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Hemlington Detached Youth Work Project Limited The Bungalow
Recreation Centre
Cass House Road
Hemlington
Middlesbrough
TS8 9QW
01642 591955 N/A 3 Call beforehand to arrange Yes Yes Yes

Book with staff.

Preferably be under 25 years old.

Hemlington Community Hub and Library Crosscliffe
Hemlington
Middlesbrough
TS8 9JJ
 
01642 591918 Email Hemlington Library 8

Monday
9.30am to 12.15pm
1.30pm to 4:45pm

Tuesday and Thursday 
9.30am to 12.15pm
1.30pm to 6:45pm

Saturday
9.30am to 12.15pm

Yes No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Hope Foundation 1 Grange Road Middlesbrough TS1 5BA 01642 232220 Email the Hope Foundation 5

Monday to Thursday
8:30am to 4pm

Friday
8am to 3pm

Yes Yes - if needed Yes

Drop in.

Free.

Printing:
5p per copy for A4 B&W

James Cook House (Jobcentre Plus) James Cook House
79 Corporation Road
Middlesbrough
TS1 2BA
0800 1690190 N/A 20
(Maximum available, but there may be less)
Monday to Friday
8.30am to 5pm
Yes Yes
(If staff are available)
Yes  
Langridge Initiative Centre Langridge Crescent Middlesbrough TS3 7LU 01642 249148 Email the Langridge Initiative Centre 10 Monday to Friday
9am to 4pm
Appointment for CV or making claims   Yes  
Marton Community Hub and Library The Willows
Marton
Middlesbrough
TS7 8BL
01642 300255 Email Marton Library 8

Monday and Thursday
9.30am to 12.15pm
1.30pm to 6:45pm

Friday
9.30am to 12.15pm
1.30pm to 4:45pm

Saturday
9.30am to 12.15pm

Yes No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Middlesbrough Community Learning Service CLC
Lodore Grove
Acklam
Middlesbrough
TS5 8PB
01642 811400   30 - 40         Access to the computers is via courses run by MCLS.
Courses are offered through the curriculum and prospectus.
Class costs are according to the prospectus.
Middlesbrough House Customer Centre 50 Corporation Road
Middlesbrough
TS1 2YQ
01642 726006   24
(self-serve area)

Monday to Thursday
8:30am to 4:30pm

Friday
8:30am to 4pm

Yes Yes No  
Newport Community Hub 2 St. Paul's Road Middlesbrough TS1 5NQ 01642 802892   3 Monday to Friday
9am to 4.30pm
Yes No Yes
​(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

North Ormesby Community Hub and Library Derwent Street
North Ormesby
Middlesbrough
TS3 6JB
01642 243581 Email North Ormesby Library 11

Monday to Friday
9:30am to 4:45pm

Saturday
9.30am to 12.15pm

Yes No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Open Door North East Melbourne House
Newport Road
TS1 5QH
1642213634 Email Open Door North East 10
(only for refugees)

Monday
10:30am to 3pm

Tuesday
10:30am to 1pm (women only)

Wednesday
10:30am to 3pm (work club)

Mondays

Tuesdays and Wednesdays

Yes

Drop in.

Free.

Only available to refugees.

Rainbow Community Hub and Library Rainbow Centre
Parkway Centre
Coulby Newham
Middlesbrough
TS8 0TJ
01642 593696 Email Rainbow Centre Library 9

Monday to Saturday
9.30am to 9pm

Sunday
9am to 6pm

Yes No Yes
​(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Streets Ahead for Information Parliament Road Middlesbrough TS1 4JE 01642 803451 Email Streets Ahead 6

Monday to Thursday
10am to 3.30pm

Friday
9.30am to 12.30pm

Yes Yes
(appointment needed)
Yes Drop in.
Rainham House 60 Rainham Close
Thorntree
Middlesbrough TS3 9GX
01642 225964   2
(no public access)

Usually Monday to Friday
9am to 5pm

Every evening 9pm to 11pm (only available when staff are on duty)

Yes
(only available to tenants of Rainham House and Hestia service).
Yes
(in a planned support session, only for tenants of Rainham House and Hestia service).
Yes

Free.

Only available to tenants of Rainham House and Hestia service.

Thorntree Community Hub and Library  Beresford Cresent
Thorntree
Middlesbrough
TS3 9JN
01642 242332 Email Thorntree Library 10

Monday to Friday
9:30am to 4:45pm

Saturday
9.30am to 12.15pm

Yes No Yes
​(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour