A list of public computers which you can use to complete your Universal Credit application and manage your Universal Credit account. Please note, the number of computers listed is the maximum number which are available, but this doesn't mean there will always be one free when you visit.
Due to the amount of information on this page, you might find it hard to read it on a mobile phone screen.
'Supported access' means there's someone available to help you get access to a computer, but not to sit and complete your application with you.
'Mediated support' means there's someone available to help you get access to computer, and also to help with completing your application. Please note, in places which offer mediated support (including Jobcentre Plus), we can't always guarantee there will be someone available to help you on the day you go.
| Venue | Address | Phone | Computers available | Days / times available | Supported access | Mediated support | Wi-Fi | Booking and costs | |
|---|---|---|---|---|---|---|---|---|---|
| Acklam Community Hub and Library | Acklam Road Middlesbrough TS5 7AB |
01642 817810 | Email Acklam Library | 15 |
Monday and Friday Tuesday and Thursday Saturday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
| Beresford Buildings (Jobcentre Plus) | Beresford Buildings The Greenway Thorntree Middlesbrough TS3 9NB |
0845 6043719 | N/A | 3 (Maximum available, but there may be less) |
Monday to Friday 9am to 5pm (except Wednesday, 10am to 5pm) |
Yes | Yes (If staff are available) |
Yes | |
| Berwick Hills Community Hub and Library | Crossfell Road Berwick Hills Middlesbrough TS3 7RP |
01642 246947 | Email Berwick Hills Library | 10 |
Monday to Saturday Sunday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
| Central Library | Centre Square Middlesbrough TS1 2AY |
Lending library: 01642 729002 Reference library: 01642 729001 |
Email the lending library Email the reference library |
33 |
Monday, Tuesday, and Thursday Wednesday, Friday and Saturday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
| Citizens Advice Bureau | 9 Linthorpe Road Middlesbrough TS1 1TH |
01642 802283 | Email the Citizens Advice Bureau | 0 |
Monday to Friday 10am to 1pm |
No | Yes but only available with an advisor with them | No | N/A |
| Easterside Community Hub and Library | Broughton Avenue Easterside Middlesbrough TS4 3PZ |
01642 513161 | Email Easterside Library | 6 |
Monday to Thursday Friday Saturday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
| Grove Hill Community Hub and Library | Bishopton Grove Grove Hill Middlesbrough TS4 2RP |
01642 278444 | Email Grove Hill Library | 9 |
Monday to Friday Saturday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
| Hemlington Detached Youth Work Project Limited | The Bungalow Recreation Centre Cass House Road Hemlington Middlesbrough TS8 9QW |
01642 591955 | N/A | 3 | Call beforehand to arrange | Yes | Yes | Yes |
Book with staff. Preferably be under 25 years old. |
| Hemlington Community Hub and Library | Crosscliffe Hemlington Middlesbrough TS8 9JJ |
01642 591918 | Email Hemlington Library | 8 |
Monday Tuesday and Thursday Saturday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
| Hope Foundation | 1 Grange Road Middlesbrough TS1 5BA | 01642 232220 | Email the Hope Foundation | 5 |
Monday to Thursday Friday |
Yes | Yes - if needed | Yes |
Drop in. Free. Printing: |
| James Cook House (Jobcentre Plus) | James Cook House 79 Corporation Road Middlesbrough TS1 2BA |
0800 1690190 | N/A | 20 (Maximum available, but there may be less) |
Monday to Friday 8.30am to 5pm |
Yes | Yes (If staff are available) |
Yes | |
| Langridge Initiative Centre | Langridge Crescent Middlesbrough TS3 7LU | 01642 249148 | Email the Langridge Initiative Centre | 10 |
Monday to Friday 9am to 4pm |
Appointment for CV or making claims | Yes | ||
| Marton Community Hub and Library | The Willows Marton Middlesbrough TS7 8BL |
01642 300255 | Email Marton Library | 8 |
Monday and Thursday Friday Saturday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
| Middlesbrough Community Learning Service | CLC Lodore Grove Acklam Middlesbrough TS5 8PB |
01642 811400 | 30 - 40 | Access to the computers is via courses run by MCLS. Courses are offered through the curriculum and prospectus. Class costs are according to the prospectus. |
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| Middlesbrough House Customer Centre | 50 Corporation Road Middlesbrough TS1 2YQ |
01642 726006 | 24 (self-serve area) |
Monday to Thursday Friday |
Yes | Yes | No | ||
| Newport Community Hub | 2 St. Paul's Road Middlesbrough TS1 5NQ | 01642 802892 | 3 |
Monday to Friday 9am to 4.30pm |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
|
| North Ormesby Community Hub and Library | Derwent Street North Ormesby Middlesbrough TS3 6JB |
01642 243581 | Email North Ormesby Library | 11 |
Monday to Friday Saturday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
| Open Door North East | Melbourne House Newport Road TS1 5QH |
1642213634 | Email Open Door North East | 10 (only for refugees) |
Monday Tuesday Wednesday |
Mondays |
Tuesdays and Wednesdays |
Yes |
Drop in. Free. Only available to refugees. |
| Rainbow Community Hub and Library | Rainbow Centre Parkway Centre Coulby Newham Middlesbrough TS8 0TJ |
01642 593696 | Email Rainbow Centre Library | 9 |
Monday to Saturday Sunday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |
| Streets Ahead for Information | Parliament Road Middlesbrough TS1 4JE | 01642 803451 | Email Streets Ahead | 6 |
Monday to Thursday Friday |
Yes | Yes (appointment needed) |
Yes | Drop in. |
| Rainham House | 60 Rainham Close Thorntree Middlesbrough TS3 9GX |
01642 225964 | 2 (no public access) |
Usually Monday to Friday Every evening 9pm to 11pm (only available when staff are on duty) |
Yes (only available to tenants of Rainham House and Hestia service). |
Yes (in a planned support session, only for tenants of Rainham House and Hestia service). |
Yes |
Free. Only available to tenants of Rainham House and Hestia service. |
|
| Thorntree Community Hub and Library | Beresford Cresent Thorntree Middlesbrough TS3 9JN |
01642 242332 | Email Thorntree Library | 10 |
Monday to Friday Saturday |
Yes | No | Yes (Free, registration needed). |
Drop in or book in advance. Free. Printing: |