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Computers for public access (Universal Credit)

A list of public computers which you can use to complete your Universal Credit application and log into and update your Universal Credit account.

Please note, the number of computers listed is the maximum number which are available, but this doesn't mean there will always be one free when you visit.

Due to the amount of information on this page, you might find it hard to read it on a mobile phone screen.

'Supported access' means there's someone available to help you get access to a computer, but not to sit and complete your application with you.

'Mediated support' means there's someone available to help you get access to computer, and also to help with completing your application. Please note, in places which offer mediated support (including Jobcentre Plus), we can't always guarantee there will be someone available to help you on the day you go.

Public computers in Middlesbrough

Venue Number of computers Days / times available Supported access Mediated support Wi-Fi Booking and costs

Acklam Community Hub and Library

Acklam Road
Middlesbrough
TS5 7AB

Phone: 01642 817810

Acklam_Library@middlesbrough.gov.uk

15

Monday and Friday
9.30am to 12.15pm
1.30pm to 4:45pm

Tuesday and Thursday
9.30am to 12.15pm
1.30pm to 6:45pm

Saturday
9.30am to 12.15pm

No No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Beresford Buildings (Jobcentre Plus)

Beresford Buildings
The Greenway
Thorntree
Middlesbrough
TS3 9NB

Phone: 0845 6043719

3
(Maximum available, but there may be less)
Monday to Friday
9am to 5pm (except Wednesday, 10am to 5pm)
Yes Yes
(If staff are available)
Yes  

Berwick Hills Community Hub and Library

Crossfell Road
Berwick Hills
Middlesbrough
TS3 7RP

Phone: 01642 246947

Berwick_Hills_Library@middlesbrough.gov.uk

10

Monday to Saturday
9.30am to 9pm

Sunday
9am to 6pm

No No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Central Library

Centre Square
Middlesbrough
TS1 2AY

Phone:
Lending library: 01642 729002
Reference library: 01642 729001

Central_Lending@middlesbrough.gov.uk
Central_reference@middlesbrough.gov.uk

33

Monday, Tuesday, and Thursday
9.30am to 6:45pm

Wednesday, Friday and Saturday
9.30am to 4:45pm

No No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Citizens Advice

9 Linthorpe Road
Middlesbrough
TS1 1TH

Phone: 01642 802283

advice@middlesbroughcab.org.uk

0 Monday to Friday
10am to 1pm
No Yes but only available with an advisor with them No N/A

Easterside Community Hub and Library

Broughton Avenue
Easterside
Middlesbrough
TS4 3PZ

Phone: 01642 513161

Easterside_Library@middlesbrough.gov.uk

6

Monday to Thursday
9.30am to 4.45pm

Friday
9.30am to 4.30pm

Saturday
9.30am to 12.15pm

No No Yes
​(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Grove Hill Community Hub and Library

Bishopton Grove
Grove Hill
Middlesbrough
TS4 2RP

Phone: 01642 278444

Grove_Hill_Library@middlesbrough.gov.uk

9

Monday to Friday
9.30am to 4.45pm

Saturday
9.30am to 12.15pm

No No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Hemlington Detached Youth Work Project Limited

The Bungalow
Recreation Centre
Cass House Road
Hemlington
Middlesbrough
TS8 9QW

Phone: 01642 591955

3 Call beforehand to arrange Yes Yes Yes

Book with staff.

Preferably be under 25 years old.

Hemlington Community Hub and Library

Crosscliffe
Hemlington
Middlesbrough
TS8 9JJ

Phone: 01642 591918

Hemlington_Library@middlesbrough.gov.uk

8

Monday
9.30am to 12.15pm
1.30pm to 4:45pm

Tuesday and Thursday 
9.30am to 12.15pm
1.30pm to 6:45pm

Saturday
9.30am to 12.15pm

No No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Hope Foundation

1 Grange Road
Middlesbrough
TS1 5BA

Phone: 01642 232220

info@hope-foundation.org.uk

5

Monday to Thursday
8:30am to 4pm

Friday
8am to 3pm

Yes Yes - if needed Yes

Drop in.

Free.

Printing:
5p per copy for A4 B&W

James Cook House (Jobcentre Plus)

James Cook House
79 Corporation Road
Middlesbrough
TS1 2BA

Phone: 0800 1690190

20
(Maximum available, but there may be less)
Monday to Friday
8.30am to 5pm
Yes Yes
(If staff are available)
Yes  

Langridge Initiative Centre

Langridge Crescent
Middlesbrough
TS3 7LU

Phone: 01642 249148

contact@langridgeinitiative.co.uk

10 Monday to Friday
9am to 4pm
Appointment for CV or making claims   Yes  

Marton Community Hub and Library

The Willows
Marton
Middlesbrough
TS7 8BL

Phone: 01642 300255

marton_library@middlesbrough.gov.uk

8

Monday and Thursday
9.30am to 12.15pm
1.30pm to 6:45pm

Friday
9.30am to 12.15pm
1.30pm to 4:45pm

Saturday
9.30am to 12.15pm

No No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Middlesbrough Community Learning

CLC
Lodore Grove
Acklam
Middlesbrough
TS5 8PB

Phone: 01642 811400

30 - 40         Access to the computers is via courses run by MCLS.
Courses are offered through the curriculum and prospectus.
Class costs are according to the prospectus.

Middlesbrough House Customer Centre

50 Corporation Road
Middlesbrough
TS1 2YQ

Phone: 01642 726006

24
(self-serve area)

Monday to Thursday
8:30am to 4:30pm

Friday
8:30am to 4pm

No No No  

Newport Community Hub

2 St. Paul's Road
Middlesbrough
TS1 5NQ

Phone: 01642 802892

3 Monday to Friday
9am to 4.30pm
No No Yes
​(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

North Ormesby Community Hub and Library

Derwent Street
North Ormesby
Middlesbrough
TS3 6JB

Phone: 01642 243581

north_ormesby_library@middlesbrough.gov.uk

11

Monday to Friday
9:30am to 4:45pm

Saturday
9.30am to 12.15pm

No No Yes
(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Open Door North East

Melbourne House
Newport Road
TS1 5QH

Phone: 01642 213634

enquiries@opendoornortheast.com

10
(only for refugees)

Monday
10:30am to 3pm

Tuesday
10:30am to 1pm (women only)

Wednesday
10:30am to 3pm (work club)

Mondays

Tuesdays and Wednesdays

Yes

Drop in.

Free.

Only available to refugees.

Rainbow Community Hub and Library

Rainbow Centre
Parkway Centre
Coulby Newham
Middlesbrough
TS8 0TJ

Phone: 01642 593696

rainbow_library@middlesbrough.gov.uk

9

Monday to Saturday
9.30am to 9pm

Sunday
9am to 6pm

No No Yes
​(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Streets Ahead for Information

Parliament Road
Middlesbrough
TS1 4JE

Phone: 01642 803451

streets-ahead@hotmail.co.uk

6

Monday to Thursday
10am to 3.30pm

Friday
9.30am to 12.30pm

Yes Yes
(appointment needed)
Yes Drop in.

Rainham House

60 Rainham Close
Thorntree
Middlesbrough
TS3 9GX

Phone: 01642 225964

2
(no public access)

Usually Monday to Friday
9am to 5pm

Every evening 9pm to 11pm (only available when staff are on duty)

Yes
(only available to tenants of Rainham House and Hestia service).
Yes
(in a planned support session, only for tenants of Rainham House and Hestia service).
Yes

Free.

Only available to tenants of Rainham House and Hestia service.

Thorntree Community Hub and Library 

Beresford Cresent
Thorntree
Middlesbrough
TS3 9JN

Phone: 01642 242332

thorntree_library@middlesbrough.gov.uk

10

Monday to Friday
9:30am to 4:45pm

Saturday
9.30am to 12.15pm

No No Yes
​(Free, registration needed).

Drop in or book in advance.

Free.

Printing:
10p per copy for A4 B&W
30p per copy for A4 colour

Map of public computers in Middlesbrough

If you're struggling to use the map, the same information is available in the table further up the page.

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