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Trading Standards

The Trading Standards enforcement team works with businesses to promote a fair trading environment for traders and consumers in Middlesbrough. This also helps the town to grow economically.

The service offers advice, intervenes in illegal practices to give confidence to consumers, and helps to create successful businesses that comply with legal requirements.

For consumers

If you want to report a business or trader please contact us via Citizens Advice Consumer Service on 03454 04 05 06. They also have a range of self-help guidance leaflets which may assist you with your consumer problems.

Visit Middlesbrough Trading Standards on Facebook for the latest news about consumer rights, deals and scams.

For businesses

We offer free, impartial advice to Middlesbrough businesses to help them to comply with the law. Businesses can contact us via the Citizens Advice Consumer Service telephone number 03454 04 05 06Business Companion will also help you to understand Trading Standards laws and avoid breaking the rules.

The Trading Standards team can:

  • advise businesses on legislation
  • investigate breaches of consumer protection legislation
  • enter and inspect premises
  • make test purchases and take samples
  • seize and detain goods
  • prosecute traders who commit offences

We can advise businesses on, and enforce a wide range of rules, including:

  • safety of goods
  • fair trading
  • misleading prices
  • counterfeit goods
  • the sale of age-restricted products
  • ensuring the accuracy of weighing and measuring equipment