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Information for professionals and volunteers

This page is for professionals working with or caring for children and young people in an employed or voluntary capacity. This includes people whose role brings them into contact with children infrequently or on an ad hoc basis such as members of the emergency services. It also includes a wide variety of people in a caring capacity such as foster carers, childminders and youth workers.

This section is also about sharing information in order to help you and assist all professionals in safeguarding and promoting the welfare of children and young people.


If you're concerned that a child is suffering or is likely to suffer significant harm including any form of neglect or abuse, find out how to report your concerns.

Useful phone numbers

Organisation Phone number
Alcohol / drug advice 01642 221484
Arch North East, rape and sexual abuse counselling and advisory service 01642 822331

0800 1111

Cleveland Police 101 (non-emergency)
Middlesbrough's Family Information Service

01642 354200

My Sisters' Place

01642 241864

NSPCC 24 hour helpline

0808 800 50000


01642 217777

Victim Support, Middlesbrough 0303 040 1099

Family Court Liaison role - Whole System Approach to Domestic Abuse

Useful websites

Anti-bullying network

Barnardo's children's charity

CEOP child protection centre

Department for Education


Online safety advice

UK Council for Child Internet Safety (UKCCIS)

Useful publications and information

South Tees Multi Agency Children’s Hub - May 2019 Briefing Note

Core standards for child protection conferences

e-safety strategy (MSCB in association with Hartlepool, Redcar & Cleveland and Stockton LSCBs)
(Read more about e-safety.)

Early Help Forum information

Guidance on early help and statutory assessments

Guide to developing a child protection policy and practice guidance for private and voluntary organisations

Managing allegations against staff, carers and volunteers working with children

NSPCC children viewing pornography report (full)

NSPCC children viewing pornography report (summary - suitable for viewing by children and young people aged 13+)

Private fostering factsheet

Report on children who go missing from care

Futures for Families supports young people in Middlesbrough to help them get their future back. Join our team