This page is for parents, carers and anyone with parental responsibility including children's relatives, friends and neighbours who need information or advice. It will help you to keep children and young people safe by providing you with information including sharing tips and ideas.
If you're concerned that a child is suffering or is likely to suffer significant harm including any form of maltreatment or abuse, please contact:
During office hours (Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:30pm):
First Contact Team, Children's Services, PO Box 501, Middlesbrough, TS1 9FT
Phone: 01642 726004
Out of office hours:
Emergency Duty Team
Phone: 01642 524 552
Phone: 01642 326326
Parents and carers' guide
This leaflet has been produced to help families ensure that children are being protected when they're in the care of others.
Parents and carers need to know how to help their children stay safe online. The UK Safer Internet Centre provides useful guides to assist parents and carers in ensuring their child(ren) stay safe online.
The CEOP centre gives advice about how to protect children from harm online and offline. You can also make a report about inappropriate behaviour towards a child, or a child who may be in danger.
Useful phone numbers
|Alcohol / drug advice||01642 221484|
|Arch North East, rape and sexual abuse counselling and advisory service||01642 822331|
|Cleveland Police||101 (non-emergency)|
|Middlesbrough and Stockton Mind||01642 257020|
|Middlesbrough's Family Information Service||
|Missing people helpline||116 000|
|My Sisters' Place||
|NSPCC 24 hour helpline||
0808 800 50000
|Victim Support, Middlesbrough||0303 040 1099|
|Young Minds helpline for parents||0808 802 5544|
A-Z for parents supporting children (e.g. exam stress, anxiety, social media)
Protect your children from sexual abuse online (including how to report suspected online grooming or sexual exploitation)
Online issues which can affect children (e.g. meeting people online, inappropriate content and downloads, addiction)
If you need advice or information, or have any suggestions about how we can improve these pages, please contact: