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Coronavirus - Support for businesses icon

Coronavirus: business support

Our businesses are vitally important to our town. The government and Middlesbrough Council are working together to support businesses through this challenging time. To help you overcome this situation we have a range of practical information below.

Visit the government website for all guidance for employees, employers, and businesses about coronavirus.

Do you need this page in another language?

Click here to get this page (information for businesses) translated.

Use the grey 'ReciteMe' toolbar at the top of the page to change the language. Click the button with 6 flags on (the 11th button) and choose the language you need.

Please do not click on the photographs at the top of the page. They will take you away from the page. Scroll down the page to find the information you need.

We also have advice about health and staying at home available in 17 different languages.

The charity SignHealth has coronavirus information and advice in British Sign Language (BSL).

Middlesbrough Council supports your business

We're currently experiencing a high number of calls, but if you're waiting for your grant and have not had any correspondence with our rates team for seven days, please get in touch on 01642 726006.

Small business grant funding

Any small business in any sector, already getting Small Business Rates Relief, will get a £10,000 grant.

If this applies to your business, we’ll be in touch with you soon, but in the meantime please complete and send us the online form if you think you may be eligible, as we will need to verify your business bank details and validate your application. Complete the £10,000 grant request form online

Cash grant for retail, hospitality and leisure

If you’re a retail, hospitality or leisure business operating from premises with a Rateable Value between £15,000 and £51,000, you can claim a £25,000 grant.

Please take the time to complete and send the online form if you think you may be eligible, as we will need to verify your business bank details and validate your application. Complete the £25,000 grant request form online.

Retail, hospitality, and leisure grant fund

This funding is to help retail, leisure and hospitality businesses with their ongoing business costs in recognition of the disruption caused by coronavirus.

A grant of £10,000 is available to business which have a rateable value up to and including £15,000 and are operating within the retail, leisure, and hospitality industry. Complete the retail, hospitality, and leisure grant fund form online.

Business rates holiday for retail, hospitality and leisure

Our retail, hospitality and leisure businesses are vitally important to Middlesbrough and the UK economy. The government has announced these businesses will be supported with a 100% retail rates relief discount for the next 12 months.

If the scheme applies to you, you should get a letter from us. You will also get a revised bill. This means that your business will not need to make any business rates payments during the financial year 2020/2021. Please do not pay anything in the meantime.

Government support available

Middlesbrough businesses have more support from government to help you. Below is a list of other support available which you can find out more about on the government’s business support website:

  • Coronavirus Business Interruption Loan Scheme (SMEs) – please note this deadline has been extended. Find more about the Coronavirus Business Interruption Loan Scheme.
  • Coronavirus Large Business Interruption Loan Scheme – find more about the Coronavirus Large Business Interruption Loan Scheme.
  • Coronavirus Job Retention Scheme
  • Self Employment Income Support Scheme – If you need help now find out about Universal Credit and other support which may be available to you (insert link here for the Information for residents page)
  • Statutory Sick Pay rebate
  • Support for businesses paying tax
  • Covid-19 Corporate Financing Facility
  • Business Rates holiday for nurseries
  • VAT deferral
  • Deferral of self-assessment payment

24/7 support from the Tees Valley Business Support Line

Help for businesses is available from the Tees Valley Business Support Line which was established by the Tees Valley Mayor and Combined Authority. The support line operates 24 hours, 7 days a week and can provide specific advice to businesses across the region.

The service can signpost you other organisations and support to give your business relevant advice.

If you own a business, are an employer, or are self-employed, you can get in touch with the Tees Valley Business Support Line on 01642 662 777 or email

Can your business help?

If your company manufactures ventilators or if you can help in their production contact the Department for Business, Energy and Industrial Strategy. The secondment of skilled workers for this purpose may be helpful. If you can help please call the BEIS Business Support helpline on 0300 456 3565 or email

Do you have space? If you can offer manufacturing and warehouse space, are within the medical supply chain, can support deliveries, or any other sector of strategic importance to the coronavirus response please contact

The Defence and Security Accelerator (DASA) is looking for rapid sanitising technology to speed up the time it takes to clean ambulances to help in the national effort against Coronavirus and save lives. Email Tees Valley Combined Authority if you can help


My employee needs to take time off during the COVID-19 outbreak to look after someone, but they are not ill. Should I support this request?

Due to government guidelines on isolation, many people are unable to use their usual childcare or caring arrangements, and in emergencies or unexpected events like this, they are entitled to time off work to care for others.

There’s no statutory right to pay for this time off, but some employers might offer pay depending on the contract or workplace policy.

Find out more on the ACAS website.

I have employees on zero hours contracts, is there any support for them?

They would be entitled to claim Statutory Sick Pay (SSP) if they’re diagnosed with coronavirus or are unable to work because they’re staying at home in line with government advice.

The government will repay SMEs (less than 250 employees) for up to two weeks per employee of Statutory Sick Pay (SSP) due to coronavirus. This means employers should keep records of all staff absences and payments of Statutory Sick Pay.

I’m an employer and my staff cannot do their job from home, should I tell them to come to work?

If it’s impossible for employees to work from home and your business is still open for business, then government advice states than they can come to work while abiding by social distancing guidance.