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Contact Social Services

Emergency phone numbers

Emergencies

Emergency services - police, fire or ambulance 999
Fire brigade text number 07718 999999
Middlesbrough Council out of hours emergency line
(For calls of an emergency nature which can't wait until the next working day, for example, fallen trees, severe flooding and dangerous buildings. For emergency social care calls, see the section below.)
01642 726050
You may also be able to get information and advice via Cleveland Police (@ClevelandPolice), Cleveland Fire Brigade (@ClevelandFB), and Middlesbrough Council (@MbroCouncil) on Twitter.

Policing and safety

Cleveland Police neighbourhood policing unit 01642 302900
Middlesbrough Council Neighbourhood Safety Team 01642 513606
Middlesbrough Council Street Wardens 01642 228500
Crimestoppers (non-urgent crimes) 0800 555 111

Flooding

Environment Agency floodline​

Sign up for flood alerts to be aware of the potential for flooding before it happens.

0845 988 1188

Water, gas and electricity

Power cut 105
Gas leaks or emergencies 0800 111 999
Gas textphone/minicom 0800 371 787
Northumbrian Water (water or sewage) 0345 717 1100

Social care

Child social care emergencies (office hours) 01642 726004
Child social care emergencies (out of hours) 01642 524 552
Adult social care emergencies (office hours)

01642 726004

Adult social care emergencies (out of hours)

01642 524 552

Healthcare

NHS 111
Connect 01642 726009
Telecare 0800 587 5184

Homelessness

Homelessness service 0300 111 1000