Homelessness and housing advice
Housing Solutions team (Middlesbrough Council)
Phone: 0800 130 3667
Out of hours: 0800 130 3667 (after 5pm, weekends, and Bank Holidays)
Homelessness assessments are done by phone. If you're homeless and need support, please call 0800 130 3667. If you do not have a phone, you can go to Middlesbrough House to use a phone.
Help initiatives
Homeless Prevention Fund
Thirteen has a small amount of money that can be used to help prevent you becoming homeless or help you to get accommodation.
No Second Night Out
For anyone sleeping rough, especially during severe weather (like sub-zero temperatures, heavy rain and high winds), we will provide emergency accommodation.
Supported housing services
Homeless hostels
Stages Academy, Bridge Street West - 01642 733560
New Walk Properties - 01642 244448
Beech Guest House - 01642 218950
Female homeless services
Rainham House Hostel (for vulnerable females) - 01642 266283
Hestia Supported Living (for vulnerable females) - 01642 266283
Mental health accommodation services
Creative Support
Albert Terrace, Oxford Road, & Belle Vue Grove
01642 252097 / 01642 820240 / 01642 820091
MIND - Move in and move on (MIMO) - 01642 257020
Richmond Fellowship - 01642 225108
Roseberry (Salvation Army Housing Association) - 01642 240716
Home Group - Webb House - 01642 355934
Ex-offender accommodation
Home Group, Project 404 Marton Road - 01642 211681
Ex-veterans accommodation
Hardwick House, Grange Road - 01748 833797
Veteran support services
Royal British Legion - 08457 725725
Spaces - 0800 0686988
Asylum and refugee support and accommodation
Open Door North East - 01642 213634
Young people aged 16-24
Single Key - 01642 248840
Hostel with 24-hour housing, and employment, education, and training support
Community Campus '87 - 01642 247209
Supported accommodation.
Key Step Programme (for ages 18-35) - 0300 111 000
A range of shared, single, and supported accommodation.
Social housing
Thirteen - 0300 1111 000
Most of Middlesbrough’s available social housing is advertised weekly through Tees Valley Home Finder.
Private rented housing
A number of private landlords, letting agents, and schemes offer accommodation in Middlesbrough:
Thirteen Social Lettings Team - 0300 1111 000
Support and bond assistance to help access into private rented accommodation.
DISC key project - 01642 211255
Bond and floating support to help ex-offenders and people with substance misuse issues.
Sustainable Homes (Recovery Connections) - 01642 351976
For those on a recovery journey seeking a decent home and the skills to maintain a tenancy.
Domestic abuse and sexual abuse services
My Sister’s Place one stop shop - 01642 241864
ARCH North East (rape and sexual abuse) - 01642 822331
Barnardo’s SECOS - 01642 819743
Support and advice services
Job Centre Plus (employment and benefits support) - 0345 604 3719
Welfare rights - 01642 729242
Housing Benefit and Discretionary Housing Payments - 01642 726006
Community Support Scheme (Crisis Awards and Community Support Awards) - 08081 789278
Help with furniture
FRADE Middlesbrough - 01642 24592
Community Support Award - 08081 789 278
Debt assistance, and employment advice
Five Lamps Organisation - 01642 608316
General advice services
Citizens Advice - 01642 802282
Cleveland Housing Advice Centre - 01642 254544
Illegal Money Lending Team - 0300 555 2222
