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Emergency phone numbers


Emergency services - police, fire or ambulance


Fire brigade text number

07718 999999

Middlesbrough Council out of hours emergency line

(for calls of an emergency nature (except social care) that cannot wait until the next working day, for example, fallen trees, severe flooding and dangerous buildings)

01642 726050

You may also be able to get information and advice via Cleveland Police (@ClevelandPolice), Cleveland Fire Brigade (@ClevelandFB), and Middlesbrough Council (@MbroCouncil) on Twitter.

Policing and safety

Cleveland Police neighbourhood policing unit

01642 302900

Middlesbrough Council Neighbourhood Safety Team

01642 513606

Middlesbrough Council Street Wardens

01642 228500

Crimestoppers (non-urgent crimes)

0800 555 111


Environment Agency floodline​

0845 988 1188

Sign up for flood alerts to be aware of the potential for flooding before it happens.

Water, gas and electricity

Power cut


Gas leaks or emergencies

0800 111 999

Gas textphone/minicom

0800 371 787

Northumbrian Water (water or sewage)

0345 717 1100




Carelink (Telecare/Connect services)

01642 726009


Homelessness service

0300 111 1000

Social care


Child social care emergencies (office hours)

01642 726004

Child social care emergencies (out of hours)

08702 402994

Adult social care emergencies (office hours)

01642 726004

Adult social care emergencies (out of hours)

08702 402994

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