The way to make applications for Private Hire and Hackney Carriage vehicle and driver licensing is changing
Notice to drivers
If you want to make an application for a Hackney Carriage or Private Hire Driver Licence, renew your existing licence, notify the council of any changes in your circumstances, or request a replacement badge, you must do it online. These changes came into effect on 6 September 2017.
This will make it easier for you to manage your application, which you can do from any computer or smartphone which has an internet connection. If you don't have internet access, you'll be able to complete your application using the computers at Middlesbrough House.
The Licensing desk at Middlesbrough House is now closed. This means you'll no longer be able to submit an application to be a Private Hire or Hackney Carriage driver without using our online application process. All meetings with Licensing officers will be done by appointment.
You must register for an online account at www.middlesbrough.gov.uk. Just click on ‘My Account’ in the top right hand corner to get set up. When you create your account it's important that you put in your full name, address, date of birth, and phone number. Your first name and surname must be exactly the same as they are on your driving licence.
This change will also mean that:
If you need to bring any documentation to the Licensing office, such as your DBS certificate or your Safeguarding Awareness Training certificate, please post it in the marked post box on Middlesbrough House at the Pine Street side (between the Empire nightclub and Middlesbrough House). We'll post the originals back to you.
Notice to vehicle owners
If you want to make an application for a Hackney Carriage or Private Hire Vehicle licence, renew your existing licence, notify the council of any change in your circumstances, or request a replacement plate, you must do it online. These changes came into effect on 21 September 2017.
If your vehicle licence is due to expire on or before 30 September 2017, you won't be able to make an online renewal application. Licensing officers at the Customer Centre will be able to help with vehicle renewal applications which are due to expire on or before 30 September, as some of these applications may already be partly processed. Staff can also provide assistance to help you set up an online account.
Licences and licence plates will be available for you to collect from the Customer Centre. You'll be sent an email letting you know when they're ready for collection.
Application forms and information
|Hackney Carriage / Private Hire driver licence|
|You must apply for a HC/PH driver’s licence online. See guidance and apply now.|
|You must apply for a HC/PH vehicle licence online. See guidance and apply now.|
|Private hire operator licence|
|Private hire vehicle operator - application (new licence)|
|Private hire vehicle operator - attachments form (new licence)|
|Private hire operator - conditions and policies|
The council is required to maintain and publish a list of all licensed taxi drivers and licensed hire vehicles. You can use the online form to search for any licences which have been granted, suspended or reinstated in a particular month.