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Report a problem

There will be a change to your usual bin collection day on week commencing Monday 30 May, due to the extra Bank Holiday. Our crews will be working between Monday to Thursday and all refuse collections that week will move a day forward. View your bin collection calendar.

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If you have CCTV footage of fly tipping or anti-social behaviour and would like to share with us, you can email it to

We may need to use your identity and the footage for enforcement purposes, including prosecution of offenders, and we may need to share this information with the courts or other law enforcement agencies such as Cleveland Police. For more information about how we use your data for community safety purposes, please read the community safety privacy notice.

Please note this email address is only for sending us CCTV footage. To report a problem, you'll still need to go to the relevant page below.

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