The council will remove offensive or racist graffiti on council-owned land or buildings within one working day of being notified. All other graffiti on council-owned land or buildings will be removed within five working days.
The council offers a graffiti removal service for owners/landlords/occupiers of private and commercial property, for which there is a charge.
Report graffiti
You can let us know about graffiti using Report It.
Alternatively, to report an incident of graffiti, or ask for an estimate for the removal of graffiti, please contact:
During normal office hours: 01642 726001
Out of hours (for racist or offensive graffiti only): 01642 726050
Public utility sites
If graffiti is found on public utility sites, please contact the relevant company.
BT
Removal of graffiti from media boxes/cabinets, telephone boxes, and telegraph poles.
Phone: 0800 023 2023
Virgin Media
Removal of graffiti from cabinets and boxes.
Phone: 0330 333 0444
Email: cabinet&plantmaintenance@virginmedia.co.uk
Northern Powergrid
Removal of graffiti from electrical substations.
Phone: 0800 668877
Northern Gas Networks
Removal of graffiti from gas substations.
Phone: 0800 040 7766
Email: customercare@northerngas.co.uk
Royal Mail
Removal of graffiti from postboxes and grey boxes.
Phone: 03457 740 740
Email: customerservice@your.royalmail.com
Bus shelters
Removal of graffiti from bus shelters.
Phone (24-hour hotline): 0800 731 3699
