Middlesbrough Town Hall

Insurance claims

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Making a claim

If you feel that you've suffered a loss through negligence on the part of the council, you can make an insurance claim online. Please provide as much detail as possible, together with any photographs or documents that will support your claim.

Make a claim online.

Please note, there is no automatic right to compensation, and for a claim to succeed there has to be proven legal liability and/or negligence.

Fraud

All claims are fully investigated and we may share your information with other organisations to help prevent and detect fraud.

If we find that you've provided false or misleading information, or that your claim has been exaggerated, we may inform the police and seek prosecution, as well as pursuing recovery of our costs.

Solicitors

Solicitors enquiring about the council's insurers and Portal ID are advised of the following:

Public Liability and Employer's Liability

Our current insurer is:

Zurich Municipal

Portal Compensator ID: C00108

Policy Number: QLA-08U0050013-00

Defendant only claim notification forms must be sent to:

Email: Insurance@middlesbrough.gov.uk

Post:
Risk & Insurance
Middlesbrough Council
PO Box 506
Civic Centre
Middlesbrough
TS1 9GA

Latest News

Views sought on Marton West neighbourhood plan

Local residents are being asked for their views on future development in a key Middlesbrough Community. Over the next six weeks they'll have the chance to have their say on the Marton West Neighbourhood Plan. Those views - which can be submitted until Monday, October 26 - will then be fed into an independent public examination.

Mask and info blitz in Covid safety drive

Every home in Middlesbrough is receiving vital safety information and free face coverings as the fight to stem the spread of coronavirus moves up a gear. Middlesbrough Mayor Andy Preston is spearheading the latest initiative which will see more than 65,000 leaflets delivered to residents across the borough.

Views sought on bigger bins and fortnightly collections

Residents across Middlesbrough are being asked for their views on bigger bins and a proposed move from weekly to fortnightly bin collections. The move - aimed at boosting recycling rates, reducing carbon emissions and waste going to landfill and saving money - would see household waste and recycling collected every two weeks.

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Latest News

Views sought on Marton West neighbourhood plan

Local residents are being asked for their views on future development in a key Middlesbrough Community. Over the next six weeks they'll have the chance to have their say on the Marton West Neighbourhood Plan. Those views - which can be submitted until Monday, October 26 - will then be fed into an independent public examination.

Mask and info blitz in Covid safety drive

Every home in Middlesbrough is receiving vital safety information and free face coverings as the fight to stem the spread of coronavirus moves up a gear. Middlesbrough Mayor Andy Preston is spearheading the latest initiative which will see more than 65,000 leaflets delivered to residents across the borough.

Views sought on bigger bins and fortnightly collections

Residents across Middlesbrough are being asked for their views on bigger bins and a proposed move from weekly to fortnightly bin collections. The move - aimed at boosting recycling rates, reducing carbon emissions and waste going to landfill and saving money - would see household waste and recycling collected every two weeks.

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