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Our values

Restrictions are starting to ease, but you must still remember: Hands. Face. Space. Fresh air. Check the current rules.

Our plans for Middlesbrough and its people are creative and ambitious, and we all have an important part to play in delivering them.

Our values are a very important part of those plans to create a bright future for Middlesbrough. They are at the heart of everything we do as a council, and guide how we work, behave, and make decisions.

Our five values are: passionate, integrity, creative, collaborative, and focussed.


  • We believe in Middlesbrough
  • We are proud to work for the council
  • We have a can-do attitude


  • We are open, honest and transparent
  • We communicate well with others
  • We treat others with respect


  • We always look to improve
  • We find solutions to problems
  • We are positive about change


  • We understand the needs of others
  • We engage and consult with others
  • We seek feedback from others


  • We put our customers first
  • We understand the council's and our own priorities
  • We deliver against expectations

All of our staff live our values in everything they do.