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Council services in national awards shortlist

Innovative work by Middlesbrough Council's tireless staff is in the running for a clutch of national awards.

Teams from across the authority have seen their efforts shortlisted in the Local Government Chronicle Awards 2022.

The four contenders are in three categories:

Digital Impact

Staying Put Agency - the Rekindle service supports disadvantaged and disabled people to improve their ability to access the internet, helping individuals to support their health, wealth and happiness; and in reducing loneliness and social isolation. Rekindle provides relevant, creative, digital solutions to upskill and empower Middlesbrough residents, to get online and confidently use digital technology to enhance their lives.

Environmental Services

Environment Services - for the newly-formed Flying Squad fly-tipping team. The Council's Environmental Flying Squad is a new approach to tackling environmental crime, consisting of environmental officers and area care operatives supported by neighbourhood safety officers. We in one pass. A ‘sort it not report it' team investigates and clears fly-tipped waste and tackles other environmental issues including littering, untaxed vehicles and commercial waste problems.

Technology

Environment Services - In-Cab system for refuse and recycling collections. Middlesbrough Council provides refuse and recycling services to more 62,000 households across the town. This project has seen the digital transformation the service, enabling customers to access real-time information for refuse/recycling collections online.

Revenues & Benefits - for the transformational new Voicescape tool used to interact with customers using an intelligent solution designed to target specific groups, maximise contact opportunities and remove manual intervention. The product is used to support cash collection opportunities, and allows the service to interact with those who require financial support.

The shortlisted organisations will now complete presentations and interviews to a specific judging panel made up of senior and influential figures within local government.

The winners will be unveiled at London's Grosvenor House on Wednesday, July 20.

Middlesbrough Council Chief Executive Tony Parkinson said: "Our staff work with immense dedication, commitment and professionalism, and they rarely get the recognition they deserve.

"The LGC Awards shine an important spotlight on those who constantly seek to deliver first class services, all the time innovating and improving for the benefit of local residents and communities.

"I'm delighted that such amazing work has put teams from across the Council in line for national recognition.

"Making the shortlist in such prestigious awards is a major achievement in itself - good luck to all the finalists."

To see the full shortlist visit LGC website.