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Views sought on shake-up of local services

Want to shape local services that reflect your community and the way you live?

Residents in Middlesbrough are being reminded they have a unique opportunity to do just that.

They're being asked for their views in a major shake-up of the way Middlesbrough Council delivers services to local communities.

There's been a good response so far - but residents in Newport and North Ormesby still have until midnight on Friday, August 28 to take part.

The new ‘locality working' model - unveiled earlier this year - aims to improve the way partners work together and deliver services in a way that meets the needs of the local community.

It's all about giving local people a greater voice and stake in their own neighbourhoods and amenities, while also helping to reduce crime, anti-social behaviour and environmental issues.

The transformation will also see increased emphasis on health and wellbeing through the delivery of children's and adult social care services, with improved links to GP practices and mental health services.

Pilot schemes are being launched in the town's Newport and North Ormesby wards, with a further roll-out across the town if these prove successful.

Priority areas will range from drugs and anti-social behaviour to environmental issues and housing to give local residents greater involvement in and access to local services.

Staff from across the Council - including community safety, area care, education, adult and children's social care and youth offending - will be based in the communities they serve.

They'll be working alongside partners including Thirteen Group who are jointly funding the Senior Neighbourhood Development Manager post.

To make the initiative a success, the Council wants to hear from as many people in the two areas as possible, about their views of their neighbourhoods, and the challenges they face.

The survey will help the Council better understand local issues and priorities, and deliver the sort of joined-up service that makes an area a better place for people to live in.

Middlesbrough Mayor Andy Preston said: "The people who really understand our amazing local communities are those who live and work in them.

"We need to hear their views so we can tailor this pioneering new approach to their needs, and shape the services they want.

"Council staff will become part of the communities they serve, picking up issues and dealing with them quickly and effectively, helping to stamp out crime and anti-social behaviour.

"It's all about giving local people a strong voice, and the power to take control of their own future."

The Locality Working survey can be completed online:

The survey is also available in Arabic in paper form - for more information contact Senior Neighbourhood Development Manager Adam Parkinson on 01642 727692 or email

Anyone completing the survey is also eligible to enter a prize draw to win £100 in shopping vouchers.

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