Compliments and Comments Icon

Services provided by the council

Description of information Cost (£) Format Contact details
A practical guide to independence.... Moving on Free Electronic
Hard Copy
Children Families and Learning
Safeguarding & Intervention
Air Quality Data Free Online Public Health and Public Protection Sevice
PO Box 505
Civic Centre
Middlesbrough
TS2 9FZ
Telephone (01642) 728272
Email: EHTS@middlesbrough.gov.uk
Arts Development Projects 6p per sheet plus postage fees Hard Copy Arts Development,
1st Floor, Civic Centre,
PO Box 503,
TS1 9FX.
Telephone: (01642) 729086/729076
Assessing Your Needs Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Assessment of Special Educational Needs - A parents Guide - Supplementary guidance Free Electronic
Hard Copy
Children Families and Learning
Achievement & Inclusion
Benefit & Tax Credit Rates April 2011 - March 2012 Free Hard copy Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Blue Parking Badge For Disabled People Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Building Control Charge Scheme Free Online or Printed Development Control
Telephone: (01642) 729377
Building Control Guidance and Information Free Online or Printed Development Control
Telephone: (01642) 729377
Business and Administration Apprenticeships Free Online Training Centre's Hotline
Telephone: (01642) 729797
Business Advice & Support Free Online Economic Development
Telephone: (01642) 729007
Email: businesssupport@middlesbrough.gov.uk
Business Development Grants Free Online Economic Development
Telephone: (01642) 729007
Email: businesssupport@middlesbrough.gov.uk
Business Rates data (basic list of properties) Free Online

Revenues service
Civic Centre
Middlesbrough

Contact the Revenues service online

Business Rates data (list of business rates properties which are in credit)

Please note, this spreadsheet refers to 'Outstanding debt', meaning the amount the Council owes the customer. These accounts are therefore in credit.

Free Online

Revenues service
Civic Centre
Middlesbrough

Contact the Revenues service online

Captain Cook Birthplace Museum - What's On and Exhibitions Guide (Annually) Free Online
Hard copy
The Captain Cook Birthplace Museum,
Stewart Park,
Marton,
Middlesbrough,
TS7 8AT
Telephone:(01642) 311211
Car Parking Information Free Online Transport and Infrastructure
PO Box 504
1st Floor Civic Centre
Middlesbrough
TS1 9FY
Telephone: (01642) 726003
Monday to Friday 10am - 4.30pm
Care Homes Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Carer Support Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Community Care in Middlesbrough - The Cost To You Free Hard copy Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Council Tax Benefit Advice Free Online Middlesbrough House
Telephone: (01642) 726005
Email: housbens@middlesbrough.gov.uk

Council Tax data (accounts in credit for Council Tax)

Please note, this spreadsheet refers to 'Outstanding debt', meaning the amount the Council owes the customer. These accounts are therefore in credit.

Free Online

Revenues service
Civic Centre
Middlesbrough

Contact the Revenues service online

Council Tax Information Free Online Middlesbrough House,
PO Box 98,
50 Corporation Road,
Middlesbrough,
TS1 2YQ
Telephone: (01642) 726007
Email: ctax@middlesbrough.gov.uk
Culture and Tourism - Publicity leaflets for individual Events and Arts Development projects Free Electronic
Hard copy
TIC/Box Office,
Middlesbrough Town Hall,
Albert Road,
Middlesbrough,
TS1 9FX.
Telephone: (01642) 729700/729729
Current Consumer Protection News Free Online Trading Standards
Public Health and Public Protection
PO Box 505
Civic Centre
Middlesbrough
Telephone: (01642) 728226
Dignity in Care Free Online

Workforce Training and Development Manager
2nd Floor,
Vancouver House,
Middlesbrough,
TS1 9FU
Telephone: (01642) 728324

Direct Payments Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Dorman Museum services Free Online Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Dorman Museum - Whats On guide (yearly) Free Hard Copy Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Dorman Museum Children's trails Free or 5p Online
Hard Copy
Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Dorman Museum collection information Free Online Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Dorman Museum - Collection catalogues from database At Cost Hard Copy & Digital Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Dorman Museum - Exhibitions & Events listings Free Online Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA,
Telephone: (01642) 813781
Dorman Museum -Exhibition Posters and event flyers Free Online Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Dorman Museum - Exhibition press releases Free Online Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Dorman Museum gallery information Free Online Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Dorman Museum opening times and contact details Free Online 
Hard Copy
Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Dorman Museum schools information Free Online Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Home Care, Housing with Extra Care and Enablement & Support Services Booklet Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Domiciliary Care (Personal Care and Enablement and Support) Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Election Information/Review of Polling Districts and Polling Places Free Online Legal & Democratic Services
Telephone: (01642) 729771

Enablement and Support Services

Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Estates Referred to Treasury Solicitor Free Online Middlesbrough Council
Social Care Department
Estates Team
PO Box 505 , Civic Centre
Middlesbrough
Telephone: (01642) 729072
Environmental Health Service Plans Free Online

Public Health and Public Protection Service
PO Box 505
Civic Centre
Middlesbrough
TS1 9FZ
Telephone: (01642) 728272
Email: EHTS@middlesbrough.gov.uk

Fireworks Storage Licensing Free Online Public Health and Public Protection Service
PO Box 505
Civic Centre
Middlesbrough
TS1 9FZ
Telephone: (01642) 728272
Email: EHTS@middlesbrough.gov.uk
Food Safety Service Plans Free Online Food and Safety Team
Middlesbrough Council
PO Box 65, Vancouver House
Central Mews, Gurney Street
Middlesbrough, TS1 1QP
Telephone: (01642) 728665
Fostering & Adoption Services in Middlesbrough - Children's Guide Free Electronic
Hard Copy
Children Families and Learning
Safeguarding & Intervention
Telephone: (01642) 354100
Framework for Protective Factors - Guidance notes for parent support workers Free Electronic
Hard Copy
Children Families and Learning
Substance Misuse Strategy
Telephone: (01642) 728237
Highways Information
Including Traffic Regulation Orders, Traffic Signal Information and Public Rights of Way
Free Online & Available to inspect

Transport and Infrastructure
PO Box 504
1st Floor Civic Centre
Middlesbrough
TS1 9FZ
Telephone: (01642) 726001
Monday to Friday 10am - 4.30pm

Highway Inspection Reports and Complaints/Contacts £42.00 for previous 12 Mths plus extra charge of £42 for more than 12 months Hard Copy Middlesbrough Council
Risk and Insurance
Transport Room
Town Hall
Middlesbrough
TS1 1QP
Telephone - (01642) 262712
Highway Inspection Reports - work instructions and orders associated £42.00 for previous 12 Mths plus extra charge of £42 for more than 12 months Hard Copy Middlesbrough Council
Risk and Insurance
Transport Room
Town Hall
Middlesbrough
TS1 1QP
Telephone - (01642) 262712
House Improvement/Facelift work leaflets (ad hoc basis) Free Hard Copy Housing Assistance - (01642) 729094
Housing Benefit Advice Free Online Middlesbrough House
Telephone: (01642) 726005
Email: housbens@middlesbrough.gov.uk.
Housing Regeneration - Provides information to all of the Housing  Regeneration development proposals across the town Free Online Housing Regeneration
Freephone: 0800 783 2874
Housing Strategy, Housing Assistance (including the Staying Put Agency), Housing Regeneration Free Online Housing Regeneration
Free phone: 0800 783 2874
Housing Assistance - (01642) 729454
Housing Strategy - (01642) 729556
Staying Put Agency - (01642) 729159.
Investigation of an accident - information requested for civil action Free Hard Copy

Public Health and Public Protection Sevice
PO Box 505
Civic Centre
Middlesbrough
TS1 9FZ
Telephone: (01642) 728272
Email: EHTS@middlesbrough.gov.uk

Library catalogue Free Online Central Library
Victoria Square,
Middlesbrough,
TS1 2AY
Telephone: (01642) 729001
Library Fees & Charges Free Online
Hard copy at each library
Central Library
Victoria Square,
Middlesbrough,
TS1 2AY
Telephone: (01642) 729001
Library news & events Free Online Central Library
Victoria Square,
Middlesbrough,
TS1 2AY
Telephone: (01642) 729001
Library services for children Free Online Central Library
Victoria Square,
Middlesbrough,
TS1 2AY
Telephone: (01642) 729001
Local History and Heritage Services Free Online Central Library
Victoria Square,
Middlesbrough,
TS1 2AY
Telephone: (01642) 729001
Local History Publications & Local Information -List of Leaflets and Booklets available Free Hard Copy at Reference Library Central Library
Victoria Square,
Middlesbrough,
TS1 2AY
Telephone: (01642) 729001
Lottery Funding - Co-ordination and assistance Free Online Regeneration Programmes Team Planning,
Housing & Regeneration Department    
PO Box 134,
1st Floor Civic Centre
Middlesbrough
TS1 2YB
Telephone: (01642) 729141
Email: funding@middlesbrough.gov.uk
Love Middlesbrough Free Online

Communications
magazine@middlesbrough.gov.uk 

Media Releases Free Online Communications Middlesbrough Council
Civic Centre
Telephone 01642 729 505
Middlesbrough Council Bereavement Guide Free Hard Copy Middlesbrough Council
Register Office
Corporation Road
Middlesbrough
TS1 2DA
Telephone: (01642) 729004
Middlesbrough Register Office Free Hard Copy Middlesbrough Council
Register Office
Corporation Road
Middlesbrough
TS1 2DA
Telephone: (01642) 729004
Middlesbrough Theatre brochure - programme, opening hours, access, parking etc. Free Online Box Office Telephone: (01642) 815181/729 729.

In person from Theatre Box Office,
The Avenue,
TS5 6SA;

Town Hall Box Office, Albert Road, TS1 2QQ.
Middlesbrough Welfare Rights Unit Dealing with your case - some questions answered Free Electronic copy on request Middlesbrough Council
Social Care Department
3rd Floor Civic Centre
Middlesbrough Council
Telephone: (01642) 729242
Mobile and Housebound library service Free Online Central Library
Victoria Square,
Middlesbrough,
TS1 2AY
Telephone: (01642) 729001
Mobile Rehabilitation Team Free Online Intermediate Care Centre
Homerton Road
Pallister Park
Middlesbrough
TS3 8PN
Telephone: (01642) 513120
Museums Whats On guide (yearly) Free Hard copy Dorman Museum,
Linthorpe Road
Middlesbrough
TS5 6LA,
Telephone: (01642) 813781
National Lottery Funding Programmes - General Guidance Information Notice Free Online Regeneration Programmes Team Planning,
Housing & Regeneration Department     
PO Box 134,
1st Floor Civic Centre
Middlesbrough
TS1 2YB
Telephone: (01642) 729141
Email: funding@middlesbrough.gov.uk
New Roads and Streetworks Act 1991 Free Available to inspect Information can be viewed as a hard copy, free of charge at:

Transport and Infrastructure
PO Box 504
1st Floor Civic Centre
Middlesbrough
TS1 9FZ
Telephone: (01642) 726001
Monday to Friday 10am - 4.30pm
New Vision for Older Housing Newsletters Free Hard copy Housing Regeneration
Freephone: 0800 783 2874
No Secrets, Protecting Vulnerable Adults from Abuse (POVA) Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Occupational Therapy Team Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Pathways Team, Children, Families and Learning - Information Guide Free Electronic
Hard Copy
Children Families and Learning
Safeguarding & Intervention

Personal Home Care

Free Hard Copy Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Planning Procedure and Advice leaflets Free Online or Printed Development Control
Telephone: (01642) 729377
Public Health Funerals Free Online Middlesbrough Council
Social Care Department
Estates Team
PO Box 505 , Civic Centre
Middlesbrough
Telephone: (01642) 729072
Public Register of Processes regulated under the Environmental Permitting Regulation 2010 Free Available to Inspect Public Health and Public Protection Service
PO Box 505
Civic Centre
Middlesbrough
TS1 9FZ
Telephone (01642) 728272
Email: EHTS@middlesbrough.gov.uk
Rapid Response Service Free Online Intermediate Care Centre
Homerton Road
Pallister Park
Middlesbrough
TS3 8PN
Telephone: (01642) 513120
Reablement Service Free Online Intermediate Care Centre
Homerton Road
Pallister Park
Middlesbrough
TS3 8PN
Telephone: (01642) 513120
Reference and Information Services Free Online Central Library
Victoria Square,
Middlesbrough,
TS1 2AY
Telephone: (01642) 729001
Residential Rehabilitation Service Free Online Intermediate Care Centre
Homerton Road
Pallister Park
Middlesbrough
TS3 8PN
Telephone: (01642) 513120
Residential/Nursing Home Accommodation - The Cost To You Free Hard Copy Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Roadworks Notices (Major Disruptions) Free Online Transport and Infrastructure
PO Box 504
1st Floor Civic Centre
Middlesbrough
TS1 9FZ
Telephone: (01642) 726001
Monday to Friday 10am - 4.30pm
Roadworks Notices (Weekly Roadworks Report) Free Online Transport and Infrastructure
PO Box 504
1st Floor Civic Centre
Middlesbrough
TS1 9FZ
Telephone: (01642) 726001
Monday to Friday 10am - 4.30pm
Safe Parenting Handbook Free Hard Copy Children Families and Learning
Commissioning & Resources
Services for People Who Are Hearing Impaired or Deaf Free Online Department of Social Care
Middlesbrough House
50 Corporation Road
Middlesbrough
TS1 2YQ
Telephone: (01642) 726004
Smoke Control Areas Free Available to inspect Environment Protection
Middlesbrough Council
PO Box 65
Vancouver House
Central Mews
Gurney Street
Middlesbrough
TS1 1QP
Telephone: (01642) 726001
Special Educational Needs in Middlesbrough - A Guide for Parents Free Electronic
Hard Copy
Children Families and Learning
Achievement & Inclusion
Sport and Leisure venues in Middlesbrough Leisure Centres Free Online  
Staying Put Agency leaflets Free Online Staying Put Agency - (01642) 729159
Staying Put Agency leaflets regarding Middlesbrough Mobile Adapt and Mend Services Free Hard Copy Staying Put Agency - (01642) 729159
Street works registered or other activities being undertaken within the public highway

£32.00 for previous 12 Mths plus extra charge of £42 for more than 12 months

Electronic

Middlesbrough Council
Streetworks - Transport & Infrastructure
1st Floor Civic Centre
Corporation Road
Middlesbrough
TS1 9FY
Telephone - (01642) 726001

Stovin Herbarium Collection catalogue £20 Hard copy Dorman Museum,
Linthorpe Road,
Middlesbrough,
TS5 6LA, 
Telephone: (01642) 813781
Tourist Information Centre/Box Office Free Online TIC/Box Office,
Middlesbrough Town Hall,
Albert Road,
Middlesbrough,
TS1 2QQ.
Telephone: (01642) 729700/729729

Town Hall What's On brochure

Please note, as the Town Hall is currently closed for renovation, no What's On brochure is available. When the Town Hall reopens, the brochure will be available online.

Free

Online

Box Office,
Town Hall,
Albert Road,
Middlesbrough,
TS1 2QQ.
Telephone: (01642) 729700/729729
Trading Standards Business Advice Free Online Trading Standards
Public Protection
PO Box 505
Civic Centre 
Middlesbrough 
TS1 9FZ
Telephone: (01642) 728226
Working With Parents with Learning Disabilities Free Electronic Social Care Department
Transitions Team
Sandringham House
170A Overdale Road
Middlesbrough
TS3 7EA
Telephone: (01642) 303902