About bulky waste
Bulky waste is household waste or rubbish that can't go into your wheelie bin.
We have a free service to collect bulky items. The service is available to all residents of Middlesbrough, and is offered in addition to the weekly rubbish and fortnightly recycling collections.
Examples of bulky waste are:
- kitchen items - for example, fridge, freezer, cooker, microwave
- electrical items - for example, TV, computer, washing machine
- furniture - for example, sofa, bed
Businesses must request a one-off collection, not a bulky waste collection. There is a cost for this service.
Book a bulky waste collection
You can book a bulky waste collection by calling 01642 726001.
Our phone lines are extremely busy so please bear with us, as you may experience a very long wait time on the phone.
If you need to have a mattress collected, please read the 'Do you have a mattress to collect?' section further down the page.
You can either book a free collection, or a premium collection.
The free collection service is very popular, so when you phone up and make a booking, the Customer Centre will be able to tell you the waiting time for a collection in your area.
Get a faster collection
We know that some people can't wait for several months to get rid of their items. So you can also use our premium bulky waste collection service, where you can pay for your items to be collected within three weeks. You'll need to pay for your collection to secure your collection date.
Charges for the premium service are:
- £20 for up to 5 items (depending on weight)
- £40 for up to 10 items (depending on weight)
- £60 for up to 15 items (depending on weight)
Do you have a mattress to collect?
You can book a free collection by calling 01642 726001.
If you're getting a mattress collected, we will not be able to take any other bulky items at the same time. We can take a maximum of three mattresses per property. Collections will be made on alternate Mondays (so fortnightly), except for Bank Holidays.
Please wrap your mattress in polythene or plastic so our crew can handle it safely.
When your waste is collected
For both bulky waste and premium bulky waste collections, we'll give you a collection date, and advice about how to present your items for collection. For safety reasons, if you're getting glass collected, it must be taped, bubble-wrapped, or smashed up and placed in a box which is securely taped up.
We'll collect items from an easily accessible point, closest to the outside of your property. Our teams can't enter your home to remove, or help to remove, items. Please make sure the items are placed at the collection point before 7am on the day of collection.
Please note, we have to make separate collections for electrical and non-electrical items due to environmental legislation.