How to book
You can book an appointment online using MyMiddlesbrough. Once you've entered your details, you'll be able to choose a date, and then an appointment time. There are a limited number of appointments available, so if the time you want is not showing, you'll need to choose a different time. If you do not have access to a computer or email, you can call 01642 726001 and an advisor will be able to book the slot for you.
It is one booking per resident. If you make multiple bookings, they will be cancelled. Please be respectful of other residents who also want to book appointments.
Important - read this before making a booking
To make a booking, you must enter the following information on the booking form:
- full name (we need your whole first name and surname, no initials)
- email address (so we can send you confirmation and reminder emails)
- phone number
- postcode - you'll need to bring proof of your postcode when you visit the HWRC
- vehicle registration number
If you don't give all the required information, your booking will be cancelled.
Once you've booked
Once you've booked your slot, you'll get a confirmation email. It'll also include a link you can use to cancel your booking if you need to.
We have a zero tolerance policy against people who are abusive to HWRC staff - you will be asked to leave and may be barred from the site.
Your booking will be for a half hour slot - for example, 8am to 8:30am. Please be on time for the start of the slot (for example, 8am) and make sure you leave by the end of the slot (for example, 8:30am).
Cars, vans, and trailers are allowed at the HWRC. You must book an appointment online before you come to the site or you will not be allowed in. No commercial vehicles - including 'flat back' vans or wagons, and / or vans towing trailers - are allowed.
Children must stay in their vehicle at all times.
Please note that residents are restricted to 1 visit per day, a maximum of 3 visits per week, and a maximum of 26 visits per year. Vans are restricted to a maximum of 13 visits per year.
Household Waste Recycling Centre, Haverton Hill Road, Billingham, TS23 1PY
The HWRC is open every day except Christmas Day, Boxing Day, and New Year's Day, during the following hours:
Summer (1 April to 31 October): 8am to 7pm
Winter (1 November to 31 March): 8am to 6pm
The HWRC will close at 4pm on Christmas Eve and New Year's Eve.
What can be recycled
Materials which can be taken for recycling to the Household Waste Recycling Centre:
- Batteries and car batteries
- Building materials
- Chemicals (household and garden)
- Clothes and textiles
- Electrical items
- Fluorescent tubes
- Food tins and drink cans
- Fridges and freezers
- Garden waste
- Glass bottles and jars
- Low energy light bulbs
- Mobile phones
- Newspapers and magazines
- Plastic bottles
- Scrap metal
- Tapes and discs
- Telephone directories
- TVs and computer monitors
- Wood and timber
There are special rules for taking asbestos to the Household Waste Recycling Centre. Find out more about taking asbestos waste to the HWRC.
This site is not open to commercial vehicles, traders, or landlords. Commercial vehicles, traders, and landlords should visit the Environment Agency website for advice about their waste disposal needs.