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Special Education Needs

Coronavirus (COVID-19) home to school transport FAQs

Restrictions are starting to ease, but you must still remember: Hands. Face. Space. Fresh air. Check the current rules.

Will staff be wearing PPE when my child returns to school on 8 March 2021?

All our in-house drivers and Passenger Assistants have been issued PPE (personal protective equipment) which includes face masks and gloves. You may want to talk to your child and explain to them that things might be different.

We've asked the operators of private vehicles to increase their cleaning regime before any of our children or staff board their vehicles. Please get in touch with the Integrated Transport Team on 01642 343447 if you want to discuss your child’s individual needs.

Will my child be required to wear a face covering?

Latest Government and Public Health England Advice is that children under 11 do not need to wear a face mask.

Children 11 or over attending a mainstream school must wear a face mask or covering unless they are medically exempt.

We ask that parents ensure that their child has their face covering on prior to boarding the vehicle and that they have washed or sanitised their hands.  Passengers will not be allowed to travel if they do not have their face covering for the whole of their journey to and from school and are required to do so. 

If your child has a proven medical condition that prevents them from wearing a face covering or mask then please speak to their school in the first instance and then to our Integrated Transport Team.  

Children who have a SEND/EHCP are exempt and do not need to wear a face covering. 

Will the council provide face coverings?

The council will not be providing face coverings for children who travel or receive travel assistance for home to school transport.

My child has a high temperature, will they be able to go to school?

Please check the government website for the latest advice and guidance on COVID-19 symptoms.

If your child presents at the school bus or other home to school transport vehicle with COVID-19 symptoms, such as a high temperature (based on the latest government guidance), they will not be allowed to travel. Check with your child’s school whether they'll be allowed to attend school.

It will be your responsibility as a parent/carer to make travel arrangements for your child to get to and from school for as long as they have symptoms. 

Why isn’t there any social distancing on my child’s school bus?

In the government guidance from 2 July 2020, which outlined plans for returning to schools for September 2020 and March 2021, the requirement for social distancing for all children travelling on designated school transport was removed.

Can I take my child to school during COVID-19 and keep my child’s place on the school bus?

As the parent/carer of a child who is eligible for home to school travel assistance, it's your choice whether or not you accept our offer of travel assistance.

Please contact the Integrated Transport Unit Team to discuss any suspension of this offer during the COVID-19 period.

My child is shielding at present? What do I need to do when they are due to return to school?

Government guidance on shielding has changing. You can find the latest guidance about shielding on the government website.

If shielding for your child is to end, your child's school or lead medical professional should have been in touch with you to discuss any return to school. If they have not been in touch, please speak to your child’s school as soon as possible. Their school will notify our team, and we'll then be able to discuss with you what options could put in place for your child’s return to school.