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Special Education Needs

Information, Advice and Support Service (SENDIASS)

Middlesbrough's SEND Information, Advice and Support Service (SENDIASS) is provided by local charity, MAIN.

SENDIASS at MAIN offers free, confidential and impartial help for children and young people with SEN and/or disabilities, and their parents. The service is there to help you make informed decisions around educational choices for children and young people with SEN. They will also offer help and support with related issues, such as health and social care provision, wherever possible.

It's very important that families are fully involved in their child's education. SENDIASS supports parents and carers in building and maintaining positive relationships with their child's school and the Local Education Authority, so they feel empowered and fully informed.

Children and young people can also contact us directly, and are entitled to independent access to the free, confidential and impartial service provided by SENDIASS.

Read more about:

Help offered by SENDIASS at MAIN  |  How to get help and support  |  How to make an appointment  |  Advocacy services  |  Independent Supporters


16 High Force Road
Riverside Park

Phone: 01642 608012 or 07939152653
Facebook: Sendiass Middlesbrough

Help offered

You can contact SENDIASS at MAIN for lots of different reasons. If they aren't able to help you, they can put you in touch with someone who can. You might contact the service if you:

  • need help understanding and filling in forms and paperwork relating to education
  • need the Special Educational Needs (SEN) process explaining
  • would like more information about your child's specific learning difficulty
  • feel communication has broken down between you and your child's school
  • want to appeal against any decision made about your child's education
  • are a child or young person who wants information, advice or support about your own special educational needs, including problems at school that are not being resolved with your parents' help
  • want an Independent Supporter to help you understand the Education, Health and Care Plan system and assessments

How to get help

You can contact SENDIASS at MAIN to discuss any concerns you may have regarding your child's special educational needs (or your own SEN if you are a child or young person).

SENDIASS can advise you on how schools and colleges work, who to talk to, and what questions to ask. They can also signpost you to other agencies if necessary, and if they don't have an answer straight away, they will find one and get back to you.

You can get help over the phone on 01642 608012 or 07939152653 (Monday - Friday) or via email to You can also get in touch via Sendiass Middlesbrough on Facebook.


You might prefer to discuss your concerns face to face. If so, SENDIASS can meet you in your home, at your child's school, in their office, or at another mutually convenient place.


When appropriate, SENDIASS can attend meetings or appointments with you. They can also contact the school on your behalf, speak to the local education authority, and help you to write letters. If necessary, they can also help you to access more formal disagreement resolution and mediation services.

Independent Supporters

Independent Supporters are available to help children and young people and their families understand the Education, Health and Care (EHC) Plans system and assessments. This can include support finding what you need in the Local Offer.

The Independent Supporter service for Middlesbrough is provided in partnership with Aspire Personal Care Solutions. Parents and/or young people themselves can ask for an Independent Supporter to be allocated at any stage of the EHC Assessment process. This can be in connection with a new request for assessment, or a transfer from an existing 'Statement of Special Educational Needs'.

SENDIASS at MAIN can help you decide if an Independent Supporter could be useful and can also make a referral for you. 

Alternatively, you can contact Aspire directly on 0191 375 3967.