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Household Support Fund

The Household Support Fund helps residents with energy bills, food, and essential costs like Council Tax. Depending on your circumstances, you may be eligible for support.

The scheme will run from 1 October 2024 to 31 March 2025. We'll be releasing the money in phases so we can support the people who need it most.

To be eligible for the Household Support Fund, you must:

  • live at a property in Middlesbrough
  • be responsible for paying the Council Tax, rent, or mortgage there

Please do not try and contact us about the Household Support Fund. All the information you need is on this page.

The timetable below shows when we expect to open applications for different household types, so please check back then. We'll also post updates on our Facebook page.

The Household Support Fund is funded by the UK Government.

Timetable

Household type Timetable
Households who get benefits and do not have children Applications are now open
Households who do not get benefits Applications are now open
Households who get benefits and have children

Automatic payments were made from 5 December 2024

Applications are now open

Pensioner households

Letters were sent to households who may be eligible from 13 January 2025

Applications are now open

You can find out more about all of these below.

Household types

Households who get benefits and do not have children

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Eligibility

If you're getting one of these benefits you may be eligible for support:

  • Council Tax Reduction
  • Income-based Employment and Support Allowance
  • Housing Benefit
  • Income Support
  • Income-based Jobseeker's Allowance
  • Pension Credit
  • Tax Credit
  • Universal Credit

What you'll get

If your application is approved, you'll get a voucher for:

  • £35 if you're single
  • £45 if you're a couple

Apply

It can take up to 21 working days for us to process applications. Please do not call us during that time, as it slows down how quickly we can look at applications.

Households who do not get benefits

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Eligibility

This payment is open to people with or without children, who have not reached State Pension age.

To be eligible, you must:

1. Have an income (before tax) of:

  • £30,000 or less if you're single
  • £50,000 or less if you're a couple

2. Have less than £6,000 in savings

3. Not be getting any of these benefits:

  • Council Tax Reduction
  • Income-based Employment and Support Allowance
  • Housing Benefit
  • Income Support
  • Income-based Jobseeker's Allowance
  • Tax Credit
  • Universal Credit

What you'll get

How much you get will depend on who's in your household.

If you're single, you'll get a voucher for £35.

If you're a couple, you'll get a voucher for £45.

If there are children in your household, you'll get a voucher for £60 per child rather than the amounts above. This is the same whether you're single or a couple.

We can apply some, or all, of the payment to your Council Tax account. This will mean you have less to pay, or it can reduce the amount of arrears (debt) you have. This can help free up money to spend on other things like energy bills or food. We'll discuss this with you once you've applied.

Apply

As well as filling in the application form, you'll also need to provide your most recent bank statement and payslips as evidence. We'll contact you and let you know how to do this once we've received your application.

It can take up to 21 working days for us to process applications. Please do not call us during that time, as it slows down how quickly we can look at applications.

Households who get benefits and have children

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Households with children who meet the free school meals eligibility criteria will get a voucher for £60 per child. We'll send vouchers automatically, based on schools' records.

We hope to send the vouchers in December, but this depends on receiving information about eligible children from schools. We'll update these dates closer to the time.

You can also apply if your child is getting income-related free school meals and:

  • is under 5, if another child in the household is eligible for free school meals
  • goes to a school outside of Middlesbrough, but lives in Middlesbrough

You can also apply if your child is not eligible for income-related free school meals, but your household gets one of these benefits:

  • Council Tax Reduction
  • Income-based Employment and Support Allowance
  • Housing Benefit
  • Income Support
  • Income-based Jobseeker's Allowance
  • Pension Credit
  • Tax Credit
  • Universal Credit

Apply

It can take up to 21 working days for us to process applications. Please do not call us during that time, as it slows down how quickly we can look at applications.

Pensioner households

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We're providing financial support to pensioners, including those who may be missing out on the Winter Fuel Payment. The following support is available:

Pensioners getting Council Tax Reduction who are not eligible for the Winter Fuel Payment

You may be eligible for the Household Support Fund if you're:

  • of State Pension age
  • getting Council Tax Reduction
  • not eligible for the Winter Fuel Payment

What you'll get:

How much you get will depend on the year you were born.

If you or your partner were born before 23 September 1944, you'll get £200.

If you or your partner were born between 23 September 1944 and 22 September 1958, you'll get £150.

Apply

It can take up to 21 working days for us to process applications. Please do not call us during that time, as it slows down how quickly we can look at applications.

Pensioners getting Attendance Allowance who are not eligible for the Winter Fuel Payment

You may be eligible for the Household Support Fund if you're:

  • of State Pension age
  • getting Attendance Allowance
  • not eligible for the Winter Fuel Payment

What you'll get:

£100 per household

Apply

It can take up to 21 working days for us to process applications. Please do not call us during that time, as it slows down how quickly we can look at applications.

Pensioners not getting benefits

You may be eligible for the Household Support Fund if you:

What you'll get:

£100 per household

Apply

It can take up to 21 working days for us to process applications. Please do not call us during that time, as it slows down how quickly we can look at applications.

Pensioners getting Council Tax Reduction and Pension Credit Guaranteed Credit who are getting the Winter Fuel Payment

You may be eligible for the Household Support Fund if you're:

  • of State Pension age
  • getting Council Tax Reduction
  • getting Pension Credit Guaranteed Credit and therefore eligible for the Winter Fuel Payment

What you'll get:

If your application is approved, you'll get a voucher for:

  • £35 if you're single
  • £45 if you're a couple
Apply

It can take up to 21 working days for us to process applications. Please do not call us during that time, as it slows down how quickly we can look at applications.

Other support

We know people are struggling right now. If you're not eligible for help from the Household Support Fund, you might be able to get other help. You can find out more in the cost of living section.

We're working with partners including the White Feather Project, Together Middlesbrough, food banks, and Middlesbrough Environment City, and helping them to cope with increased levels of demand.

The government has lots of support available for people who are struggling. You can find out more on the government's cost of living hub.

Funded by UK Government