You can find out your bin collection day on MyMiddlesbrough.
If your bin has not been emptied, it might be because:
- you put it out on the wrong day
- you put it out on the wrong week (recycling collections are every 2 weeks)
- you put it out after 7am
- you left out too much recycling (for example, bags beside the bin)
- your bin was too heavy to move
- your recycling is contaminated (for example, there's food waste in there)
Collection days sometimes change over Christmas or if there's a Bank Holiday, so check your bin collection dates carefully. We always publish changes over Christmas on our website and social media in advance.
Sometimes we cannot empty your bin because of unavoidable problems, like a bin lorry breaking down, dangerous driving conditions like heavy snow, or problems on the road like an accident. If this happens, we'll try and empty your bin as soon as possible. This is usually the next day.