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Council Tax Energy Rebate

The Council Tax Energy Rebate is a one-off £150 non-repayable rebate payment for eligible properties in Council Tax bands A to D. It's to help with the rising cost of living.

Latest update - 8 August 2022

Discretionary Fund now open

Applications are now open for the Discretionary Fund. This is for households which are not eligible for the Council Tax Energy Rebate, or which are eligible for further support.

If you fit the criteria for the Discretionary Fund, you'll be able to apply for a payment of up to £150, depending on your circumstances. Find out more about the Discretionary Fund and apply.

Residents who do not pay by Direct Debit

We're still contacting eligible households who haven't paid their Council Tax by Direct Debit. We're sending these letters in batches (groups) by ward, so we can process applications and make payments more quickly.

Please submit your application online before the closing date to get your £150 energy rebate payment. If you do not apply by the deadline, the money will be placed onto your Council Tax account. Once this has happened, you will not be able to claim the rebate as a payment into your bank account.

The closing dates to send your application back are:

  • Coulby Newham, Kader, Linthorpe, and Stainton and Thornton - 12 August 2022
  • Acklam, Marton East, Marton West, Nunthorpe, and Trimdon - 19 August 2022

The quickest way to get the £150 rebate is to follow the instructions in the letter and apply online. To avoid delays, we recommend you upload a bank statement to support your application. Any problems with your application may mean your payment is delayed.

Check the ward timetable to find out when you can expect your letter and when you should return it by.

Residents who pay by Direct Debit

Almost all eligible Middlesbrough households in Bands A to D who pay their Council Tax by Direct Debit have received their rebate or a letter with details of how to apply for the rebate.

Households which have not yet made their first payment by Direct Debit can expect to have the rebate paid directly into their bank account within 14 days of their Council Tax payment being collected.

Please keep being patient and do not contact us to ask about your rebate, as this slows us down. Keep checking this page for regular updates.

If you're eligible for this support

For customers who don't currently pay by Direct Debit:

Having a Direct Debit set up is the quickest and easiest way to receive your Council Tax Energy Rebate payment. You can set up a Direct Debit for your Council Tax here on the how to pay Council Tax page.

If you choose not to pay by Direct Debit, we'll write to you and explain how to claim. You can check the ward timetable to find out when you can expect your letter and when you should apply by.

Please watch out for your application letter in the post. When you get it, you'll have 3 weeks to complete and return your application form so you can get the rebate payment. It's really important that you send your completed form back to us by the deadline. Check the ward timetable to see the deadline for your ward.

If you don't send your completed application form back to us by the deadline, it doesn't mean that you won't get your rebate payment. It just means that the £150 will be credited to your Council Tax account instead of being paid into your bank.

If you'd like the rebate paid into your bank account, make sure you return the application form by the deadline.

For customers who pay by Direct Debit:

If you pay your Council Tax by Direct Debit, you'll get your support payment directly into your bank account. You do not need to contact us.

The money will be paid after your first Council Tax Direct Debit payment of the financial year has been received.

If you're not eligible

We have received some discretionary funding from the government for:

  • vulnerable households which may not qualify automatically for the Council Tax Energy Rebate
  • low-income households living in properties in Council Tax bands E to H

Applications are now open for the Discretionary Fund. Find out more about the Discretionary Fund and apply online.

What if I don't send my application back by the deadline?

If you do not apply by the deadline, the money will be placed onto your Council Tax account. Once this has happened, you will not be able to claim the rebate as a payment into your bank account.

I don't pay by Direct Debit - how can I get my rebate?

We'll write to you letting you know how to claim your rebate payment. We have around 29,000 households to write to so we'll be doing it in batches (groups) by ward.

You can check the ward timetable to find out when you can expect your letter and when you should return it by. Please do not contact us in the meantime - all the information we have is available on this page.

Please watch out for your application letter in the post. When you get it, you'll have 3 weeks to complete and return your application form so you can get the rebate payment. It's really important that you send your completed form back to us by the deadline. Check the ward timetable to see the deadline for your ward.

If you don't send your completed application form back to us by the deadline, it doesn't mean that you won't get your rebate payment. It just means that the £150 will be credited to your Council Tax account instead of being paid into your bank.

If you'd like the rebate paid into your bank account, make sure you return the application form by the deadline.

How do I check which ward I'm in?

You can find out on the Ordnance Survey website. Type in your postcode, then click 'BOUNDARY' and choose 'Unitary Authority Wards' under 'Wards'. Click on your street, and the name of your ward will show at the top of the screen (for example, 'NEWPORT WARD').

Alternatively, you can check our map of wards in Middlesbrough. Search using your street name and a pin will be placed on the map where your street is. Click or tap that area to show the ward.

Why are you sending the application letters in batches?

We have around 29,000 households to contact, so sending the application letters in batches (groups) means we can process applications and make payments more quickly. You can check the ward timetable to find out when you can expect your letter and when you should return it by.

I pay by Direct Debit - when will I get my rebate?

If you've paid your Council Tax by Direct Debit, you should get your rebate payment within 14 days of us receiving your Council Tax payment.

The government requires us to do some basic checks on your information first, so a small number of payments may not be made automatically. If this happens, we'll send you a letter inviting you to apply.

You do not need to do anything right now - we will contact you if there are any issues with making your payment automatically. Please do not contact us in the meantime - all the information we have is available on this page.

I pay by Direct Debit but haven't received my payment?

The government requires us to do some basic checks on your information first, so a small number of payments may not be made automatically. If this happens, we'll send you a letter inviting you to apply.

Who is eligible for the Council Tax Energy Rebate?

You'll be eligible for the £150 Council Tax Energy Rebate if you're liable to pay Council Tax for the property on 1 April 2022, and the property is:

  • in Council Tax band A to D
  • in Council Tax band E, but disabled band reduction applies, so you pay the band D charge
  • someone's sole or main residence

You will not be eligible if:

  • the property is a second home
  • the property is unoccupied

Do I need to pay the money back?

The £150 Council Tax Energy Rebate does not have to be repaid, unless we find that you've been given a rebate when you were not entitled to it.

The government is also planning for households to get a £200 discount on their energy bill in autumn 2022. This will be repayable.

More information about both schemes can be found in the government's energy bills rebate factsheet.

What is the fastest way to get my payment?

The quickest way to get your payment is to be paying your Council Tax by Direct Debit. If you pay by Direct Debit, in most cases the rebate will go into your bank account automatically, because we already have your bank details. You will not need to contact us or make a claim.

We expect that most people who pay Council Tax by Direct Debit will get their money by early May. The payment will be made to your bank account soon after a Council Tax instalment (payment) is collected, as long as the account name matches the name of the Council Tax payer.

If you don't already pay by Direct Debit, we recommend that you set one up. You can do this online by signing into (or creating) your revenues and benefits account. A help guide is available which shows you how to set up a Direct Debit.

How do I set up a Direct Debit to make receiving this rebate and paying my Council Tax easier?

It’s easy to set up a Direct Debit for your Council Tax. You can do it online by signing into (or creating) your revenues and benefits account. A help guide is available which shows you how to set up a Direct Debit.

How will those who do not have a bank account receive their payment?

There is an option for the rebate to be credited to the Council Tax account, meaning that £150 from instalments due can be treated as paid. More information about how this will be applied will be available on this page once we've had the full guidance from the government.

When will I get the money?

We expect that most people who pay their Council Tax by Direct Debit will get this money by early May. The payment will be made into your bank account soon after a Council Tax instalment (payment) is collected, if the name on the account matches the name of the Council Tax payer.

For residents who do not pay by Direct Debit and need to make a claim, the payments will be made by 30 September 2022 at the latest.

I would prefer to have the £150 taken off my Council Tax bill instead of paid into my bank account. Can I do this?

If you don't currently pay your Council Tax by Direct Debit, you'll be able to claim the rebate by filling in an application form. On the form you'll be able to choose whether to get the £150 as a payment into your bank account, or to have £150 taken off your Council Tax bill.

If you pay your Council Tax by Direct Debit, your £150 will be paid into your bank account.

How do I check which Council Tax band I am in?

If you don’t know which band your property is in, you can look on your latest Council Tax bill or check your Council Tax band online.

How do I challenge my Council Tax band?

The government has decided that any review, proposal, or appeal made to the Valuation Office Agency on or after 3 February 2022 will not lead to a £150 payment, even if the Council Tax band is reduced to band D or lower. We advise you not to contact the Valuation Office Agency about a band review, proposal, or challenge in an attempt to become eligible for the Council Tax Energy Rebate.

You can find out more about challenging your Council Tax band on GOV.UK. Please note, to challenge your Council Tax band you'll need to explain why you think it's incorrect, and provide supporting evidence for this. You should also be aware that your Council Tax band could increase as a result of your challenge.

I'm not eligible for the £150 / I'm not in Council Tax bands A to D. Can I still get help?

Some discretionary funding from the government will be available to help households who are not eligible for the rebate. More information will be available here when we've agreed the details of our scheme.

Why is the government providing this support?

From 1 April 2022, the energy price cap will rise, and many households will struggle to pay higher energy bills and heat their homes. The government has announced support to help with the rising cost of living, which includes a £150 Council Tax Energy Rebate.

Local councils are responsible for making sure eligible households receive their payment.

What other help is there to support households with their energy bills?

Energy bills

Domestic electricity customers will get a £200 discount on their energy bill this autumn. This will be paid back automatically over the next 5 years, in equal instalments, beginning in 2023, when gas prices are expected to come down.

This is not a debt, no interest is charged, and your credit rating is not affected.

Warm Home Discount Scheme

The Warm Home Discount Scheme will be expanded so nearly 3 million low-income households will get a £150 discount on their electricity bill. You can find out more about the Warm Home Discount Scheme on GOV.UK.

Will claiming this rebate affect any of my other benefits?

No, claiming this rebate will not affect any other benefits you're getting.

How will you stop fraudulent claims?

We'll be carrying out robust pre-payment checks to make sure that the correct liable person gets the rebate.

The government will not tolerate anyone falsifying their records or providing false evidence in order to access the Council Tax Energy Rebate or discretionary fund. Anyone who provides false information or makes false representation in order to benefit from the Council Tax Energy Rebate or discretionary fund may be guilty of fraud under the Fraud Act 2006.

How do I find out more about the scheme?

We'll keep updating this page with the latest information when we get it. You can also check Middlesbrough Council social media accounts for updates.