Home Council and democracy About the council
About the council
Council Plan 2024-2027
We believe our Council Plan can help create a fair, welcoming, and thriving place.
Constitution
The constitution is a legal document which explains what the council does and how it works.
Feedback and complaints
Details of how to make a complaint, or send us a comment or compliment about our services.
Best Value Notice
On 9 September 2024, the government removed Middlesbrough Council's Best Value Notice.
Council structure
Details of management (directors and heads of service) at Middlesbrough Council.
Counter fraud
Middlesbrough Council does not tolerate fraud. If you suspect it, please report it immediately.
Customer Centre
You can only visit the Customer Centre at Middlesbrough House if you have an appointment.
Insurance claims
How you can make an insurance claim against the council, and how we investigate claims.
Middlesbrough News
Middlesbrough News has replaced Love Middlesbrough magazine. Sign up now to get news in your inbox.
Our new website
This website is a key link between the council and residents, and must be suitable for all to use.
Our stories
Find out more about the council staff who make Middlesbrough such a great place to live.
Social media policy
Our policy for how staff and residents use council social media in a safe and appropriate way.
Social media
Details of social media accounts used by Middlesbrough Council to advertise services and venues.
Your MyMiddlesbrough
Your MyMiddlesbrough homepage is a hub of local information, including your bin dates and ward councillors.
Residents survey 2023
We're carrying out a residents survey to get your views on a range of issues.
Statement on RAAC
Information relating to concerns about reinforced autoclaved aerated concrete (RAAC) in buildings.