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About the council

Council Plan 2024-2027

We believe our Council Plan can help create a fair, welcoming, and thriving place.


The constitution is a legal document which explains what the council does and how it works.

Feedback and complaints

Details of how to make a complaint, or send us a comment or compliment about our services.

Best Value Notice

On 24 January 2023, the government issued a Best Value Notice to Middlesbrough Council.

Council structure

Details of management (directors and heads of service) at Middlesbrough Council.

Counter fraud

Middlesbrough Council does not tolerate fraud. If you suspect it, please report it immediately.

Customer Centre

You can only visit the Customer Centre at Middlesbrough House if you have an appointment.

Insurance claims

How you can make an insurance claim against the council, and how we investigate claims.

Middlesbrough News

Middlesbrough News has replaced Love Middlesbrough magazine. Sign up now to get news in your inbox.

Our new website

This website is a key link between the council and residents, and must be suitable for all to use.

Our stories

Find out more about the council staff who make Middlesbrough such a great place to live.

Social media policy

Our policy for how staff and residents use council social media in a safe and appropriate way.

Social media

Details of social media accounts used by Middlesbrough Council to advertise services and venues.

Your MyMiddlesbrough

Your MyMiddlesbrough homepage is a hub of local information, including your bin dates and ward councillors.

Residents survey 2023

We're carrying out a residents survey to get your views on a range of issues.

Statement on RAAC

Information relating to concerns about reinforced autoclaved aerated concrete (RAAC) in buildings.